Tennr automates the administrative layer between a referral arriving and a patient being seen. It ingests patient data from faxes, portals and charts, classifies and routes it, checks eligibility and investigates benefits, selects the right payer and plan, submits and tracks prior authorisations, identifies missing documentation and requests it, and shows the whole flow in a control tower view.
Faxes are not a joke in this context, they are the point. US healthcare referrals still arrive as faxed PDFs of scanned forms, which is precisely why this work resisted automation for two decades: the input is an image of a document filled in by hand by someone at another organisation. Reading that reliably is the hard part, and everything downstream depends on it.
Tennr is based in New York and publishes no pricing. Prior authorisation outcomes depend on payer rules that change without notice, a misclassified referral is a patient waiting rather than a failed API call, and a control tower shows you the queue without shortening it when the delay sits on the payer’s side.
