Markopolo is an AI-native customer engagement platform that helps ecommerce brands recover abandoned carts and lost revenue by messaging shoppers individually across email, SMS, WhatsApp, push, and voice. Tasfia Tasbin and Rubaiyat Farhan founded the company in Dhaka, Bangladesh in 2021, later expanding operations toward Saudi Arabia and San Francisco and joining the HF0 startup residency.
Instead of segment-level campaigns, Markopolo builds behavioral profiles per shopper and times outreach to each one individually, which the company says recovers 30-40% of lost revenue versus an industry average of 10-15% for standard abandoned-cart flows. It connects to Shopify, WooCommerce, and custom ecommerce stacks, plus CRMs including HubSpot, Zoho, and Salesforce, and includes a dedicated toolset for boosting LinkedIn ad performance.
The platform suits ecommerce operators and growth marketers who already run paid acquisition and need to convert more of the traffic they're paying for. A free plan requires no credit card, and paid tiers run from $23 up to $2,999 a month depending on contact volume and channel mix, with custom enterprise pricing above that.
