NeuBird is an AI infrastructure company that builds an autonomous AI SRE agent, marketed as Hawkeye, for detecting, investigating, and resolving production incidents in cloud and hybrid environments. It was founded in 2023 by Gou Rao, Vinod Jayaraman, and Venkat Ramakrishnan, the team that previously built Portworx, a storage company acquired by Pure Storage, and has raised roughly $64 million from investors including Mayfield, Microsoft's M12, and Prosperity7 Ventures.
Hawkeye connects to a company's existing observability and incident-response stack, including Datadog, Splunk, CloudWatch, PagerDuty, ServiceNow, and Slack, rather than requiring a rip-and-replace of monitoring tools already in place. When an alert fires, the agent investigates root cause across logs, metrics, and traces on its own, and the company reports this cuts mean time to resolution by as much as 92% and prevents a share of incidents before they escalate. A newer engine called Falcon, released in April 2026, triples investigation speed over Hawkeye and adds predictive risk alerts that flag problems 24 to 72 hours before they trigger.
NeuBird targets site reliability engineering and platform teams at mid-size to large enterprises running complex, multi-cloud infrastructure, rather than small teams with a handful of services to watch. Pricing runs on a credit-based, pay-per-investigation model with a 14-day free trial that includes 50 credits; heavier usage and VPC/VNET deployment move to custom enterprise pricing.
