Elv.ai moderates social comments using automated filtering backed by human moderators. Hiding abuse and spam is only half of what it does: it also surfaces the positive comments worth replying to, which is the half most moderation tools ignore entirely.
Keeping people in the loop is a deliberate choice rather than a shortfall. Moderation turns on context and intent, and a filter confident enough to act alone is also confident enough to hide a legitimate customer complaint.
Social listening sits alongside it, and there is a free tier to start on. The quality of any moderation setup still depends on the policy behind it, the pricing tiers are not clearly published, and coverage varies by platform.
