Fineguide unifies AI-powered conversation handling across seven channels (Web, WhatsApp, Telegram, Instagram, Messenger, Slack, Discord) with a shared CRM covering pipelines, tasks, tickets and a team inbox. It adds Voice QA for automatic call transcription and scoring, Voice AI for telephony automation, a team knowledge workspace, and workflow automation through an embedded n8n integration.
Genuinely unified cross-channel conversation handling, rather than a separate tool per platform, is what a support or sales team running across multiple channels actually needs – a customer who messages on Instagram and later calls in shouldn’t be two disconnected conversation threads in two different systems. Embedded n8n workflow automation also means custom automations don’t require a completely separate integration platform bolted on afterward.
This much channel and feature breadth is aimed at teams with real multi-channel volume – sales, support and call centers specifically – and represents more system than a solo operator or very small team likely needs. No pricing is published; expect a sales conversation.
