IPsoft applies what it calls Autonomics to IT operations: automation that performs the work rather than orchestrating humans through it.
IPcenter is the expert system at the centre, creating and controlling Virtual Engineers that execute IT operations tasks. The distinction from conventional ITSM tooling is real – a normal platform routes an incident to a person faster, while this aims to resolve categories of incident without one. For the repetitive, well-understood share of IT operations, that is where the economics change.
This is long-standing enterprise technology and it is sold that way: engagements start with contact rather than signup, and pricing is not published. Note that IPsoft’s conversational AI product line was spun out under the Amelia brand, so search results mix the two – IPcenter and Autonomics are what ipsoft.com currently presents.
