Dropchat is a no-code platform for building custom AI chatbots trained on a business's own content, combining GPT-4, embedding models, and a vector database behind a point-and-click interface. The company was founded in 2023 and is headquartered in Washington, DC.
Users feed the platform PDFs, website URLs, YouTube videos, or plain text, and Dropchat indexes that material so the resulting chatbot answers customer questions from the business's own documentation rather than general web knowledge. The finished bot embeds on a website or connects to channels like customer support widgets for handling repeat questions.
Dropchat fits small businesses and support teams that want a chatbot grounded in their own documentation without hiring developers. The free plan includes two chatbots with a 10,000-character limit; paid plans start at the Starter tier for $24 a month, rising to Growth at $99 a month and Professional at $499 a month for higher message and page limits.
