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Head to head · 2026

Boost.ai vs Guava

Pricing, free plans, ratings, features, pros and cons, side by side. Where one comes out ahead, we mark it.

Boost.ai

Governance-first conversational AI built specifically for regulated industries

4.1$4,167/mo

Visit Boost.ai (opens Boost.ai in a new tab)

Guava

A voice agent API built for regulated industries like healthcare, banking, and insurance

4.1Not listed

Visit Guava (opens Guava in a new tab)

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

  • Lower starting price

    Not comparable

    Not comparable: Guava does not list a price

  • Free plan

    Boost.ai

    Only Boost.ai has one

  • Higher rating

    Tie

    4.1 against 4.1

  • Same job?

    Yes

    Both are Customer Support tools

Side by side

Compared onBoost.aiGuava
Our rating4.14.1
Starts at$4,167/moNot listed
Free planYesBetterNo
CategoryCustomer SupportCustomer Support
PlansFrom $4,167/mo
  • Starter$0
  • Growth$149/mo
  • Pro$499/mo
Key features
  • Purpose-built for banking, insurance, telecom, and public-sector compliance
  • Hybrid NLU and generative AI approach under governance controls
  • 600+ live AI agents handling 150M+ conversations annually
  • Predictable, transparent implementation timelines
  • Free trial available
  • Owns its full voice stack (ASR, TTS, and language models) instead of stitching third-party APIs
  • Sub-1-second latency with a 99.9% uptime SLA for live call handling
  • Built-in compliance engine with SOC 2 Type II, HITRUST i1, and PCI DSS Level 1 coverage
  • Code-based integration into existing CRM, EHR, and workflow systems
  • Supervisor-agent layer for monitoring live call quality and dialog control
Pros
  • Regulated-industry compliance and auditability built in from the start
  • Track record across 600+ live deployments at real scale
  • Predictable implementation timelines reduce rollout risk
  • Full-stack voice ownership avoids latency and reliability issues of stacked third-party APIs
  • Compliance certifications fit regulated-industry procurement requirements out of the box
  • Long operating history (as Gridspace, since 2012) predating the current wave of voice AI startups
Cons
  • Among the higher entry prices in this category
  • Regulated-industry focus matters less for less-compliance-sensitive businesses
  • European origin may mean less North American-specific support infrastructure than domestic competitors
  • Recent rebrand from Gridspace to Guava may confuse buyers researching the older name
  • No public pricing; the site directs prospects to book a demo
  • Code-based integration requires more engineering effort than no-code voice-agent builders
CompanyBoost.ai, founded 2016Gridspace, founded 2012

Prices come from each vendor's pricing page, last checked 20260718. Check the vendor before you buy.

FAQ

Questions people ask

Is Boost.ai better than Guava?

In our reviews Boost.ai scores 4.1 and Guava scores 4.1. The better pick depends on the job. Boost.ai: Governance-first conversational AI built specifically for regulated industries. Guava: A voice agent API built for regulated industries like healthcare, banking, and insurance.

Which is cheaper, Boost.ai or Guava?

Boost.ai: from $4,167/mo. Guava: see pricing.

Do Boost.ai and Guava have free plans?

Only Boost.ai has a free plan.

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