Chatling is a no-code AI chatbot platform that launched in 2023 under Envision Labs Inc., headquartered in Vaughan, Ontario. The company operates without venture funding, and a March 2024 update, Chatling 2.0, added a rebuilt visual builder and expanded customization on top of the original product.
The platform trains a support agent on a business's existing content, using GPT-4 and Claude models to answer questions, and deploys the same trained agent across web chat, WhatsApp, Instagram, Telegram, and Messenger. Chatling includes a visual flow builder for structured conversation paths alongside the AI-driven free-form responses, and hands off to a human agent when a conversation needs one.
Chatling fits small and mid-sized businesses that want AI-first support with a human fallback rather than a purely scripted bot. Pricing starts with a free plan of 100 AI credits per month, two chatbots, a visual builder, and a knowledge base, moving to Pro at $25/month with 3,000 credits, two seats, and voice input, and Ultimate at $99/month with 20,000 credits, six seats, 35 chatbots, and white-label branding.
