Gliffy is a diagramming tool whose defining choice is where it lives: deeply integrated into Confluence and Jira rather than standing alone.
For teams documenting in Atlassian tools that integration is the whole argument. A diagram created and edited inside the Confluence page it belongs to stays current, whereas one exported from a separate tool becomes a stale image nobody updates. AI diagram generation now creates the first version from a description, which removes the blank-canvas problem – most people can describe a process they cannot lay out.
Drag-and-drop editing, precision controls and search across diagrams round it out, with Gliffy Online available for use outside Atlassian. If your documentation does not live in Confluence, a general-purpose diagramming tool will serve you better – the integration is the reason to choose this one.
