Ribbo builds a support agent from your existing documentation and embeds it on your website. The framing on its own site is precise about what that means: your docs, your brand, your support agent, rather than a generic assistant bolted onto a page.
Training from documentation is what makes this practical for small teams. Building a support knowledge base from scratch is the task that stops most support automation projects before they start, and a company that already maintains docs has effectively already done the work.
The obvious dependency is documentation quality: the agent can only be as accurate as what it was trained on, so gaps in the docs become gaps in the answers. That is actually a useful side effect, since it surfaces where the documentation is thin. There is a free tier to test it against your own content.
