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JustCall

Built sales-prospecting dialers and support calling into the same platform

4.0 Customer Support
4.0 Very good 4.0
Combines sales-prospecting dialers and support call handling in one platform No permanent free plan, only a 14-day trial
Reviewed by Challenging Voice Editorial · Updated Jul 2026 How we rate
PricingFrom $29/mo
Free planNo
CompanySaaS Labs
PlatformsWeb
CategoryCustomer Support
Founded2016
Last reviewedJul 2026

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Overview

JustCall, founded in 2016 by Gaurav Sharma's SaaS Labs, bundles voice calling, SMS and WhatsApp messaging, and AI-powered automation into one platform, distinguished by including power dialers and predictive dialing tools built specifically for sales prospecting alongside the inbound call handling most customer support platforms in this category focus on exclusively.

That dual sales-and-support scope suits a revenue team that handles both outbound prospecting and inbound customer conversations without wanting two separate platforms, backed by AI features spanning call transcription, sentiment analysis, automatic call scoring, and real-time coaching during live calls.

There's no permanent free plan, only a 14-day trial; pricing starts around $29 a user per month. For a team that needs both outbound sales-prospecting dialers and inbound support call handling in one platform, rather than separate tools for each, JustCall's combined sales-and-support scope addresses that directly.

Key features

  • Power dialers and predictive dialing for sales prospecting
  • Inbound call handling with AI voice agents and IVR
  • SMS, MMS, and WhatsApp messaging in the same platform
  • Real-time call transcription, sentiment analysis, and coaching
  • 100+ integrations including HubSpot, Salesforce, and Pipedrive
  • Bootstrapped and profitable since founding in 2016

Screenshots & demo

Demo video

Screenshots

JustCall screenshot 1

Pricing

JustCall is a paid tool, with plans that start at $29/mo.

  • Pricing modelPaid
  • Starting priceFrom $29/mo
  • Free planNo
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Pricing is provided as a guide. Check the official site for the latest plans.

Is JustCall expensive?

JustCall starts at $29, which is 15% below the Customer Support median of $34 a month across the 61 priced tools we list in that category.

The cheapest paid option in Customer Support starts at $0.99 and the most expensive at $4,167.

21% of Customer Support tools in the directory offer a free tier, which this one does not.

Compared against every priced listing in Customer Support, recalculated as the catalogue changes. Method and the full market breakdown are in our AI tool pricing study.

Pros & cons

Pros

  • Combines sales-prospecting dialers and support call handling in one platform
  • Real-time coaching and sentiment analysis built into live calls
  • Broad integration ecosystem with major CRM platforms
  • Transparent, published per-user pricing unlike several enterprise competitors

Cons

  • No permanent free plan, only a 14-day trial
  • Dual sales-and-support scope may include more than a support-only team needs
  • Per-user pricing scales up for larger teams

How it compares

ToolRatingFreeFromBest known for
JustCall (this tool)4.0No$29/moPower dialers and predictive dialing for sales prospecting
KrispCall4.0No$12/moVirtual phone numbers across 100+ countries
Insighto AI3.8No—AI inbound and outbound phone calling
Replify3.7No—AI receptionist across calls, SMS, email and live chat

Alternatives to JustCall

4 tools matched to JustCall on what they do, their category and their price.

Callconnect

3.3

Answers business calls in under 2 seconds, 24/7, and blocks 97.8% of spam automatically – AI voice agents that book appointments and qualify leads without a human on the line.

Paid Customer Support
View details Visit
Compare all JustCall alternatives →

Head to head: JustCall vs KrispCall · JustCall vs Insighto AI · JustCall vs Replify · JustCall vs Callconnect

Frequently asked questions

What is JustCall?
JustCall is a customer support tool. Built sales-prospecting dialers and support calling into the same platform.
Is JustCall free?
JustCall does not offer a free plan; paid pricing starts at $29 per month.
How much does JustCall cost?
JustCall starts at $29 per month. See the pricing plans above for full details.
What are the best JustCall alternatives?
The closest matches in the directory are KrispCall, Insighto AI, and Replify, compared side by side above.

Reviews

4.0 Editorial rating No reviews yet

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