Delfino AI is a healthcare automation company founded in 2021 and based in San Francisco, later going through Y Combinator's Summer 2022 batch. Co-founders Sneh Patel, who holds a PharmD and MBA from Harvard, and Kimberly McManus, who holds a PhD in biology from Stanford and previously led data science work at 23andMe, built the company to automate a specific administrative burden: payor phone calls.
The platform's AI agents call insurance payors, navigate automated phone trees, wait on hold, and converse with live representatives to verify patient benefits, check prior authorization status, and follow up on claims, tasks that otherwise consume hours of staff time per week at a provider's office. Delfino has since expanded into broader revenue-cycle-management automation, publishing detail on how it links call outputs back to verifiable source data.
Delfino AI is built for medical practices and health systems whose administrative staff spend hours per week on hold with payors. Pricing is not published; the company quotes custom deployments based on call volume and the specific payor workflows a practice needs automated.
