Assort Health builds generative AI voice agents for healthcare call centers, automating scheduling, cancellations, and frequently asked patient questions that otherwise tie up front-desk staff. Jonathan Wang and Jeffery Liu, with backgrounds spanning Apple, Stanford, Commure, and Meta, founded the company in May 2023.
The platform is described by the company as specialty-specific, meaning its voice agents are tuned to the scheduling rules and terminology of individual medical specialties rather than running one generic script across every call type. Customers using the platform have seen an 89% reduction in patient call wait times, and the company has processed more than 190 million patient interactions.
Hospital systems, specialty clinics, and healthcare call centers dealing with high call volumes and long hold times are the target customers. Pricing is not published; third-party estimates put costs starting around $1,500 per month for smaller clinics and scaling into five figures for larger organizations, though this needs confirmation through Assort Health's sales team.
