Infinitus Systems builds AI voice agents that place and handle the phone calls healthcare organizations still run manually — benefit verification, prior authorization, claims status, and pharmacy follow-ups. Founded in 2019 by Ankit Jain and Shyam Rajagopalan, the company has raised $102.9 million in total funding, including a $51.5 million Series C led by Andreessen Horowitz in October 2024 with participation from Memorial Hermann Health System.
The company's digital assistant, branded Eva, and its FastTrack platform place calls to payors and providers to collect prior-authorization status, benefit details, and prescription information, feeding results back into a health system's existing workflow. Infinitus reports having automated more than 3 million calls and returned close to 75 million minutes of back-office time to healthcare staff, with customers citing a 10% increase in data accuracy and roughly 50% ROI compared with manual calling.
Infinitus sells to health systems, payors, and pharmacy benefit managers rather than individual clinicians or patients, and pricing is negotiated per contract rather than published. The platform includes AI guardrails built specifically for the accuracy and compliance demands of healthcare communication, a point the company has emphasized in its most recent funding round.
