Birdeye vs Talkwalker (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Not comparable
Not comparable: Birdeye does not list a price
Free plan
Tie
Neither has one
Higher rating
Birdeye
4.3 against 3.8
Same job?
Yes
Both are Social Media tools

Side by side

Compared on	Birdeye	Talkwalker
Our rating	4.3Better	3.8
Starts at	Not listed	Not listed
Free plan	No	No
Category	Social Media	Social Media
Plans	See pricing	See pricing
Key features	Review generation, monitoring, and response across 200+ sites Industry-specific integrations: PMS, EHR, POS, and DMS systems Formal Google partnership for local-business visibility Search AI improving visibility across Google and AI platforms Marketing automation for personalized email and SMS campaigns	Social listening and media monitoring at enterprise scale Social benchmarking against competitors Audience insights and customer feedback analytics Crisis management and reputation monitoring Social content ratings
Pros	Reviews-first structure suits reputation-sensitive multi-location businesses directly Industry-specific system integrations most general tools don't offer Formal Google partnership status	Crisis detection alone can justify the cost for a large brand Analysis depth well beyond scheduling-first social tools Industry-specific configurations rather than one generic setup
Cons	Pricing isn't published, requires a sales conversation Vertical-specific integrations matter less outside healthcare, hospitality, and automotive Enterprise scale exceeds what a single-location business needs	No public pricing - enterprise sales only Mid-rebrand to Lumen, so documentation and naming are inconsistent Far too heavy for small teams that just need post scheduling
Company	Birdeye, founded 2012	Talkwalker

Prices come from each vendor's pricing page, last checked 20260831. Check the vendor before you buy.

FAQ

Questions people ask

Is Birdeye better than Talkwalker?

In our reviews Birdeye scores 4.3 and Talkwalker scores 3.8. The better pick depends on the job. Birdeye: Leads with reviews across 200+ sites, plus healthcare, hospitality, and auto system integrations. Talkwalker: Enterprise social listening and media monitoring, now sold as Lumen by Talkwalker, covering audience insights, customer feedback analytics and crisis detection.

Which is cheaper, Birdeye or Talkwalker?

Birdeye: see pricing. Talkwalker: see pricing.

Do Birdeye and Talkwalker have free plans?

Neither lists a free plan.

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