Birdeye, founded in 2012 by Naveen Gupta and Neeraj Gupta, automates online presence and reputation for multi-location brands, alongside SOCi, also covered in this directory, but leads specifically with reviews: monitoring, generating, and responding to reviews across more than 200 sites as its core entry point rather than social scheduling.
That reviews-first structure pairs with industry-specific system integrations most general social-media tools don't offer: connections to the property-management, electronic-health-record, point-of-sale, and dealer-management systems specific to hospitality, healthcare, and automotive businesses, plus a formal Google partnership the company positions as making it the most complete Google solution for local business.
Enterprise pricing requires contacting sales directly. For a multi-location healthcare, hospitality, or automotive business that wants reviews-first reputation management connected to its actual industry-specific systems, rather than a generic social-media tool adapted after the fact, Birdeye's vertical integrations and reviews-first structure address that directly.
