Based only on the facts in our directory. The right pick still depends on the job you need done.
Lower starting price
ManyChat
From $15/mo against from $39/mo
Free plan
ManyChat
Only ManyChat has one
Higher rating
Tie
4.2 against 4.2
Same job?
Yes
Both are Chatbots tools
Side by side
Compared on
Chatfuel
ManyChat
Our rating
4.2
4.2
Starts at
$39/mo
$15/moBetter
Free plan
No
YesBetter
Category
Chatbots
Chatbots
Plans
From $39/mo
From $15/mo
Key features
No-code flow builder for WhatsApp, Instagram, Messenger, and TikTok DMs
AI-powered Fuely Super and Fuely Max tiers for generative responses
Active-contact-based billing rather than per-message pricing
Official Meta Partner integrations across owned messaging channels
E-commerce integrations including Shopify
Automated Instagram, Facebook Messenger, WhatsApp, and SMS messaging flows
Comment-to-DM automation that turns social engagement into direct conversations
Free plan for up to 1,000 contacts before paid tiers apply
Visual flow builder with no-code automation logic
Built specifically for creators, small businesses, and e-commerce use cases
Pros
Decade-plus track record as an official Meta messaging partner
Broad channel coverage across WhatsApp, Instagram, Messenger, and TikTok DMs
Active-contact billing can cost less than per-seat models for low-repeat audiences
Comment-to-DM automation is a genuinely distinct feature versus general-purpose chatbot builders
Free plan covers real usage for smaller creators and businesses before paying
No developer needed to set up common social-commerce automation flows
Cons
No free plan remains after the 2026 pricing revamp to contact-based tiers
Entry pricing starts at $39/month, higher than several no-code competitors
Primary strength is Meta channels, with lighter support for non-Meta platforms
Built around social and messaging channels, not a fit for website-embedded support chatbots
Contact-based pricing climbs as a list grows past the free tier
Less suited to complex, multi-step enterprise support workflows than dedicated helpdesk bots
Company
Chatfuel, founded 2015
ManyChat, founded 2015
Prices come from each vendor's pricing page, last checked 20260801. Check the vendor before you buy.
FAQ
Questions people ask
Is Chatfuel better than ManyChat?
In our reviews Chatfuel scores 4.2 and ManyChat scores 4.2. The better pick depends on the job. Chatfuel: No-code chatbot and messaging automation platform for WhatsApp, Instagram, and Facebook Messenger. ManyChat: Messaging automation for Instagram, WhatsApp, and Messenger built for creators and e-commerce, not enterprise support.
Which is cheaper, Chatfuel or ManyChat?
ManyChat has the lower starting price: from $39/mo for Chatfuel and from $15/mo for ManyChat.