Empaithy vs Heidi (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Not comparable
Not comparable: Empaithy does not list a price
Free plan
Heidi
Only Heidi has one
Higher rating
Heidi
4.0 against 4.3
Same job?
Yes
Both are Healthcare AI tools

Side by side

Compared on	Empaithy	Heidi
Our rating	4.0	4.3Better
Starts at	Not listed	Free
Free plan	No	YesBetter
Category	Healthcare AI	Healthcare AI
Plans	See pricing	Free
Key features	Adaptive patient intake assessments (Origin) AI-drafted, clinician-approved session notes (Trace) Automated between-visit check-ins (Bridge) Long-term symptom trajectory tracking (Lens) Risk-pattern alerts for clinician attention (Signal)	Documentation drafted during the consultation Dictation that types into any application Templates for clinical note formats Support through to evidence and referrals Free tier for individual clinicians
Pros	Every AI output requires explicit clinician review before entering a patient record Purpose-built for behavioral health, not a generic clinical note-taker HIPAA-ready, SOC 2 Type II certified, GDPR compliant	Free tier means a clinician can try it without procurement Dictation works across applications, not only its own editor Covers documentation through to the work that follows it
Cons	Built for licensed providers, not a consumer mental-health support app Pricing wasn't disclosed on the page checked Value depends on clinicians actually exercising the review step, not rubber-stamping it	Every note still requires clinician review and sign-off Accuracy varies with accent, noise and specialty vocabulary Service-wide deployment needs privacy review beyond the individual
Company	Empaithy	Heidi Health

Prices come from each vendor's pricing page, last checked 20260824. Check the vendor before you buy.

FAQ

Questions people ask

Is Empaithy better than Heidi?

In our reviews Empaithy scores 4.0 and Heidi scores 4.3. The better pick depends on the job. Empaithy: A clinician-reviewed workspace for behavioral health - AI drafts intake notes and flags risk signals, a human always signs off. HIPAA-ready, SOC 2 certified. Heidi: Clinical documentation assistant that drafts the note while the consultation happens.

Which is cheaper, Empaithy or Heidi?

Empaithy: see pricing. Heidi: free.

Do Empaithy and Heidi have free plans?

Only Heidi has a free plan.

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