Kore.ai vs Rasa (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Not comparable
Not comparable: Kore.ai does not list a price
Free plan
Rasa
Only Rasa has one
Higher rating
Rasa
4.2 against 4.3
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	Kore.ai	Rasa
Our rating	4.2	4.3Better
Starts at	Not listed	Free
Free plan	No	YesBetter
Category	Customer Support	Customer Support
Plans	See pricing	Free
Key features	Runtime-level compliance and governance enforcement 100+ prebuilt agents and templates across banking, healthcare, retail, HR, IT, and recruiting Vendor-agnostic design with no single LLM lock-in Multi-agent orchestration with parallel processing No-code and pro-code agent building options	Full access to prompts, policies, and underlying codebase, no black box CALM dialogue management blending LLM flexibility with deterministic logic On-premises, private-cloud, and air-gapped offline deployment options Choice of LLM and infrastructure, no single-provider lock-in Free Developer Edition within conversation limits
Pros	Runtime governance offers a firmer compliance guarantee than instruction-following alone Large marketplace of industry-specific prebuilt agents speeds up deployment Vendor-agnostic model choice avoids single-provider lock-in	Full visibility into agent reasoning, genuinely inspectable rather than a black box Air-gapped offline deployment most cloud-only competitors can't offer Free Developer Edition available to start
Cons	Pricing isn't published, requires a sales conversation Enterprise scale and depth exceed what a small team needs Industry-specific packaging matters less outside its named verticals	Growth-tier pricing requires a real budget for production scale Open, code-level access requires more technical capability than a closed SaaS platform Self-hosted deployment options add operational overhead a managed platform avoids
Company	Kore.ai, founded 2013	Rasa, founded 2016

Prices come from each vendor's pricing page, last checked 20260714. Check the vendor before you buy.

FAQ

Questions people ask

Is Kore.ai better than Rasa?

In our reviews Kore.ai scores 4.2 and Rasa scores 4.3. The better pick depends on the job. Kore.ai: Enforces compliance at the runtime level, with 100+ prebuilt industry agents. Rasa: Full visibility into agent reasoning, with no single LLM you're locked into.

Which is cheaper, Kore.ai or Rasa?

Kore.ai: see pricing. Rasa: free.

Do Kore.ai and Rasa have free plans?

Only Rasa has a free plan.

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