Shortlist by what you need
Start here if you know why you are leaving Kore.ai.
Want the closest match?
Kapture CXMost similar to Kore.ai in what it does, its category and its price.
Visit (opens Kapture CX in a new tab)Need a free plan?
Boost.aiHas a free plan, rated 4.1 out of 5. Kore.ai has none.
Visit (opens Boost.ai in a new tab)Want the best rated?
PolyAIRated 4.3 out of 5 in our review, against 4.2 for Kore.ai.
Visit (opens PolyAI in a new tab)
At a glance
Green means better than Kore.ai, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 Kore.aiBaseline | 4.2 | Not listed | No | Enforces compliance at the runtime level, with 100+ prebuilt industry agents | |
| Kapture CX | 4.2Same | Not listed | No | An Indian CX platform built for banking, insurance, and retail specifically | vs Kore.ai |
 CodeBaby | 3.8−0.4 | Not listed | No | Real-time conversational AI avatars for customer service, healthcare intake and hospitality concierge - deployable as DIY, managed, or even hologram integration. | vs Kore.ai |
| PolyAI | 4.3+0.1 | Not listed | No | A proprietary voice model trained on over a billion enterprise calls | vs Kore.ai |
 MarrLabs | 4.0−0.2 | Not listed | No | AI voice agents built to sound human for phone-based scheduling, sales, and customer service. | vs Kore.ai |
 Avaamo | 3.8−0.4 | Not listed | No | Enterprise contact centre AI with an AI Operator that authenticates and routes calls, plus vertical agents for healthcare and workplace support. | vs Kore.ai |
 Engageware | 4.2Same | Not listed | No | AI customer engagement platform for banks, telecoms and other regulated industries, built around the Aivo Suite: AgentBot conversational AI, voice AI, governed AI customer agents, appointment scheduling and knowledge management. | vs Kore.ai |
| Boost.ai | 4.1−0.1 | $4,167/mo | YesKore.ai has none | Governance-first conversational AI built specifically for regulated industries | vs Kore.ai |
 Guava | 4.1−0.1 | Not listed | No | A voice agent API built for regulated industries like healthcare, banking, and insurance. | vs Kore.ai |
The alternatives in detail
In order of how closely each one matches Kore.ai.
Kapture CX
4.2Not listed
vs Kore.aiSame
An Indian CX platform built for banking, insurance, and retail specifically.
- Vertical-specific focus on banking, insurance, and retail/QSR
- Compliance-aware workflows for regulated industries
- High-volume query handling for multi-location retail chains
Deep vertical specialization in specific regulated and high-volume industries
No free tier or transparent self-serve pricing
CodeBaby
3.8Not listed
vs Kore.ai−0.4
Real-time conversational AI avatars for customer service, healthcare intake and hospitality concierge - deployable as DIY, managed, or even hologram integration.
- Real-time conversational AI avatars with LLM-powered dialogue
- Multilingual text-to-speech and speech-to-text
- Vertical-specific design: healthcare intake, hospitality concierge, retail
Vertical-specific design (healthcare, hospitality) rather than one generic bot
Healthcare intake use carries real clinical/compliance stakes - confirm human oversight
PolyAI
4.3Not listed
vs Kore.ai+0.1
A proprietary voice model trained on over a billion enterprise calls.
- Proprietary Raven model trained on 1 billion-plus enterprise conversations
- No-code Agent Builder and developer SDK on one runtime
- Wide industry coverage across healthcare, retail, hospitality, and more
Purpose-built voice model trained at genuine enterprise scale
No free tier or transparent self-serve pricing
MarrLabs
4.0Not listed
vs Kore.ai−0.2
AI voice agents built to sound human for phone-based scheduling, sales, and customer service.
- Sub-second (660ms) voice response latency
- Task-specific agent configurations for scheduling, mortgage, and sales
- Real-time regulatory compliance enforcement during calls
Founders bring direct speech-tech pedigree from building Siri's underlying technology
No published pricing complicates budget comparison against other voice AI vendors
Avaamo
3.8Not listed
vs Kore.ai−0.4
Enterprise contact centre AI with an AI Operator that authenticates and routes calls, plus vertical agents for healthcare and workplace support.
- AI Operator that authenticates and routes calls
- AI agents across voice and digital channels
- Agent assist for live human agents
Handling identity before routing removes real contact centre cost
Demo-gated enterprise sale with no self-serve evaluation
Engageware
4.2Not listed
vs Kore.aiSame
AI customer engagement platform for banks, telecoms and other regulated industries, built around the Aivo Suite: AgentBot conversational AI, voice AI, governed AI customer agents, appointment scheduling and knowledge management.
- AgentBot conversational AI for customer chat
- AI voice experiences and human handoff
- Governed AI customer agents with guardrails and audit trails
Built for compliance-heavy industries
No published pricing
Boost.ai
4.1$4,167/mo
vs Kore.ai−0.1Free plan
Governance-first conversational AI built specifically for regulated industries.
- Purpose-built for banking, insurance, telecom, and public-sector compliance
- Hybrid NLU and generative AI approach under governance controls
- 600+ live AI agents handling 150M+ conversations annually
Regulated-industry compliance and auditability built in from the start
Among the higher entry prices in this category
Guava
4.1Not listed
vs Kore.ai−0.1
A voice agent API built for regulated industries like healthcare, banking, and insurance.
- Owns its full voice stack (ASR, TTS, and language models) instead of stitching third-party APIs
- Sub-1-second latency with a 99.9% uptime SLA for live call handling
- Built-in compliance engine with SOC 2 Type II, HITRUST i1, and PCI DSS Level 1 coverage
Full-stack voice ownership avoids latency and reliability issues of stacked third-party APIs
Recent rebrand from Gridspace to Guava may confuse buyers researching the older name
FAQ
Questions people ask
Is Kore.ai free?
Kore.ai does not list a free plan. Check its pricing page for current plans.
What is the best free alternative to Kore.ai?
Boost.ai is the highest-rated alternative here with a free plan (4.1 out of 5).
What is the cheapest alternative to Kore.ai?
Among paid plans, Boost.ai has the lowest starting price (from $4,167/mo). If you need it free, start with Boost.ai.
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.