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Head to head · 2026

New Relic vs Site24x7

Pricing, free plans, ratings, features, pros and cons, side by side. Where one comes out ahead, we mark it.

New Relic

Observability platform that monitors applications, infrastructure and AI systems, with New Relic AI as a context-aware…

4.3$10/mo

Visit New Relic (opens New Relic in a new tab)

Site24x7

Observability platform for DevOps and IT operations with AIOps: anomaly detection that learns each monitor's normal,…

4.3$9/mo

Visit Site24x7 (opens Site24x7 in a new tab)

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

  • Lower starting price

    Site24x7

    From $9/mo against from $10/mo

  • Free plan

    Tie

    Both have one

  • Higher rating

    Tie

    4.3 against 4.3

  • Same job?

    Yes

    Both are Data and Analytics tools

Side by side

Compared onNew RelicSite24x7
Our rating4.34.3
Starts at$10/mo$9/moBetter
Free planYesYes
CategoryData and AnalyticsData and Analytics
PlansFrom $10/moFrom $9/mo
Key features
  • New Relic AI context-aware observability assistant
  • New Relic Autopilot for automated issue detection and resolution
  • AIOps predictive analytics to prevent incidents
  • AI and agentic monitoring of model interactions and token usage
  • Monitoring across applications, infrastructure and digital experience
  • Anomaly detection that learns each monitor's normal behavior
  • Zia-based forecasting of response time and traffic
  • Causal AI event correlation that groups related alerts
  • Generative AI incident analysis with Zia
  • Workflow automation and Zia Agents for remediation
Pros
  • Free plan with 100 GB of monthly ingest
  • Published per-user and per-GB prices
  • Monitors AI applications as well as traditional infrastructure
  • Free forever plan for uptime of up to 50 resources
  • Paid plans start at $9 a month on annual billing
  • AIOps cuts alert noise by grouping related alerts
Cons
  • Autopilot is limited to Pro and Enterprise plans
  • Pro costs $349 per user a year, which rises with every added user
  • Data beyond the free 100 GB adds $0.40 per GB
  • Plan structure with add-on packs takes time to work out
  • Advanced AIOps suits teams that already run broad monitoring
  • Customer count is the company's own figure
CompanyNew Relic, founded 2008ManageEngine (Zoho Corp)

Prices come from each vendor's pricing page, last checked 20261012. Check the vendor before you buy.

FAQ

Questions people ask

Is New Relic better than Site24x7?

In our reviews New Relic scores 4.3 and Site24x7 scores 4.3. The better pick depends on the job. New Relic: Observability platform that monitors applications, infrastructure and AI systems, with New Relic AI as a context-aware assistant, AIOps for predicting incidents and Autopilot for automated issue investigation. Site24x7: Observability platform for DevOps and IT operations with AIOps: anomaly detection that learns each monitor's normal, Zia forecasting, causal AI event correlation that groups alert storms, and Zia agents for automated fixes.

Which is cheaper, New Relic or Site24x7?

Site24x7 has the lower starting price: from $10/mo for New Relic and from $9/mo for Site24x7.

Do New Relic and Site24x7 have free plans?

Yes, both have a free plan.

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