Runnr.ai vs Yobi (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Not comparable
Not comparable: Runnr.ai does not list a price
Free plan
Tie
Neither has one
Higher rating
Runnr.ai
4.0 against 3.9
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	Runnr.ai	Yobi
Our rating	4.0Better	3.9
Starts at	Not listed	Not listed
Free plan	No	No
Category	Customer Support	Customer Support
Plans	See pricing	See pricing
Key features	Unified inbox across WhatsApp, SMS, OTAs and webchat AI virtual concierge for repetitive questions Automated upsells inside the conversation Online check-in and payment PMS integration and multilingual chat	Inbound and outbound calls with SMS Instagram and Facebook DM handling Appointment booking, rescheduling and confirmation PMS and CRM record updates AI Studio custom agent builder, HIPAA compliant
Pros	Upsells at the moment a guest asks, which a busy front desk never does Unifies channels hotels otherwise monitor separately Built by people who came from Booking.com	Treats a social DM and a phone call as the same kind of request Books directly into the practice system rather than taking a message HIPAA compliance for medical and dental use
Cons	Pricing described only as flexible by property size The 95 percent automation figure is the vendor's own Guests respond differently once they realise software is upselling them	Transparent plans are claimed but no figures are shown An agent writing to a practice system needs carefully set permissions Medical practices carry consent obligations on automated patient contact
Company	Runnr.ai	Yobi

Prices come from each vendor's pricing page, last checked 20260814. Check the vendor before you buy.

FAQ

Questions people ask

Is Runnr.ai better than Yobi?

In our reviews Runnr.ai scores 4.0 and Yobi scores 3.9. The better pick depends on the job. Runnr.ai: Hotel guest messaging across WhatsApp, SMS and OTAs, with upsells built into the replies. Yobi: AI staff answering calls, SMS and Instagram DMs, booking into the practice system.

Which is cheaper, Runnr.ai or Yobi?

Runnr.ai: see pricing. Yobi: see pricing.

Do Runnr.ai and Yobi have free plans?

Neither lists a free plan.

More comparisons

Runnr.ai compared with

All Runnr.ai alternatives

Yobi compared with

All Yobi alternatives