Automation Anywhere has automated enterprise software since 2003, two decades before generative AI reshaped this category's marketing, building its business on robotic process automation, bots that operate legacy software the way a human employee would, clicking through screens and copying data between systems that were never built with automation in mind.
That RPA foundation still defines its core customer base: large enterprises with old, sometimes mission-critical software that can't easily be replaced, insurance claims processing, bank back-office operations, healthcare administration, where a bot navigating an existing interface is more practical than rebuilding the underlying system. AI capabilities, document understanding, generative agents, have been layered onto that established RPA engine more recently rather than replacing it.
Pricing runs on enterprise contracts rather than a published flat rate, with a free community tier for testing and smaller deployments. For a large organization with legacy systems that need automating exactly as they exist today, Automation Anywhere's two-decade RPA track record carries more weight than the more recent AI-agent framing younger competitors lead with.
