Shortlist by what you need
Start here if you know why you are leaving Khoros.
Want the closest match?
247.aiMost similar to Khoros in what it does, its category and its price.
Visit (opens 247.ai in a new tab)Want the best rated?
PolyAIRated 4.3 out of 5 in our review, against 3.9 for Khoros.
Visit (opens PolyAI in a new tab)
At a glance
Green means better than Khoros, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 KhorosBaseline | 3.9 | Not listed | No | Enterprise customer engagement rebuilt around two named AI systems - Aurora for the platform, Iris for agent and community work. | |
| 247.ai | 4.3+0.4 | Not listed | No | Enterprise customer experience platform blending conversational AI with managed contact-center operations. | vs Khoros |
 Floatbot | 3.6−0.3 | Not listed | No | AI agents across phone, chat, text and email, with the LLM stack, RAG and speech APIs exposed rather than hidden behind a builder. | vs Khoros |
| PolyAI | 4.3+0.4 | Not listed | No | A proprietary voice model trained on over a billion enterprise calls | vs Khoros |
The alternatives in detail
In order of how closely each one matches Khoros.
247.ai
4.3Not listed
vs Khoros+0.4
Enterprise customer experience platform blending conversational AI with managed contact-center operations.
- Omnichannel routing across voice, chat, email, and social channels
- Intent-detection NLP built for contextual, on-demand support
- Real-time agent-assist suggestions during live calls
Single vendor accountable for both AI platform and contact-center staffing
No published pricing, so budgeting requires a sales conversation
Floatbot
3.6Not listed
vs Khoros−0.3
AI agents across phone, chat, text and email, with the LLM stack, RAG and speech APIs exposed rather than hidden behind a builder.
- Voice and digital AI agents across phone, chat, text and email
- RAG and cognitive search exposed as named components
- Speech-to-text API
Naming the RAG and search layers invites technical scrutiny rather than deflecting it
Demo-gated pricing with no public figures
PolyAI
4.3Not listed
vs Khoros+0.4
A proprietary voice model trained on over a billion enterprise calls.
- Proprietary Raven model trained on 1 billion-plus enterprise conversations
- No-code Agent Builder and developer SDK on one runtime
- Wide industry coverage across healthcare, retail, hospitality, and more
Purpose-built voice model trained at genuine enterprise scale
No free tier or transparent self-serve pricing
FAQ
Questions people ask
Is Khoros free?
Khoros does not list a free plan. Check its pricing page for current plans.
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.