OpenDialog builds conversational agents for sectors where an unconstrained model is not deployable: insurance, financial services and healthcare. The platform’s design centre is control — defining what an agent may say, evidencing decisions, and keeping behaviour within regulatory boundaries — rather than open-ended generation.
Insurance is the deepest vertical, with agents covering quoting, claims and servicing conversations that carry documented compliance requirements. The reported outcome metrics centre on conversion and containment within those flows.
Buyers in regulated sectors should evaluate the audit trail and the mechanism enforcing agent boundaries, since that is what a compliance review will examine. This is enterprise software with per-deployment pricing and an implementation phase rather than a self-serve product.
