Shortlist by what you need
Start here if you know why you are leaving PolyAI.
Want the closest match?
GuavaMost similar to PolyAI in what it does, its category and its price.
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HyroFrom $10/mo, the lowest starting price here.
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ParloaRated 4.4 out of 5 in our review, against 4.3 for PolyAI.
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At a glance
Green means better than PolyAI, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 PolyAIBaseline | 4.3 | Not listed | No | A proprietary voice model trained on over a billion enterprise calls | |
| Guava | 4.1−0.2 | Not listed | No | A voice agent API built for regulated industries like healthcare, banking, and insurance. | vs PolyAI |
 Maven AGI | 4.3Same | Not listed | No | Aspirational naming aside, a comprehensively compliance-certified support platform | vs PolyAI |
 247.ai | 4.3Same | Not listed | No | Enterprise customer experience platform blending conversational AI with managed contact-center operations. | vs PolyAI |
| Parloa | 4.4+0.1 | Not listed | No | A German platform managing the full AI agent lifecycle, not just calls | vs PolyAI |
 LivePerson | 4.3Same | Not listed | No | Simulates thousands of conversations to validate an agent before it goes live | vs PolyAI |
 Kore.ai | 4.2−0.1 | Not listed | No | Enforces compliance at the runtime level, with 100+ prebuilt industry agents | vs PolyAI |
 CodeBaby | 3.8−0.5 | Not listed | No | Real-time conversational AI avatars for customer service, healthcare intake and hospitality concierge - deployable as DIY, managed, or even hologram integration. | vs PolyAI |
| Hyro | 3.9−0.4 | $10/mo | No | Conversational AI tuned for healthcare, finance, and retail rather than general-purpose support | vs PolyAI |
The alternatives in detail
In order of how closely each one matches PolyAI.
Guava
4.1Not listed
vs PolyAI−0.2
A voice agent API built for regulated industries like healthcare, banking, and insurance.
- Owns its full voice stack (ASR, TTS, and language models) instead of stitching third-party APIs
- Sub-1-second latency with a 99.9% uptime SLA for live call handling
- Built-in compliance engine with SOC 2 Type II, HITRUST i1, and PCI DSS Level 1 coverage
Full-stack voice ownership avoids latency and reliability issues of stacked third-party APIs
Recent rebrand from Gridspace to Guava may confuse buyers researching the older name
Maven AGI
4.3Not listed
vs PolyAISame
Aspirational naming aside, a comprehensively compliance-certified support platform.
- Single AI agent consistent across voice, chat, email, and internal tools
- Knowledge Graph with automated accuracy quality checks
- Broad compliance certification set (SOC 2, ISO 27001, HIPAA, PCI-DSS, GDPR)
Unusually broad set of security and compliance certifications
No free tier or transparent self-serve pricing
247.ai
4.3Not listed
vs PolyAISame
Enterprise customer experience platform blending conversational AI with managed contact-center operations.
- Omnichannel routing across voice, chat, email, and social channels
- Intent-detection NLP built for contextual, on-demand support
- Real-time agent-assist suggestions during live calls
Single vendor accountable for both AI platform and contact-center staffing
No published pricing, so budgeting requires a sales conversation
Parloa
4.4Not listed
vs PolyAI+0.1
A German platform managing the full AI agent lifecycle, not just calls.
- Real-time multilingual translation at reported 97% accuracy
- Full agent lifecycle: design, test, scale, and optimize
- DORA compliance for EU financial services regulation
Strong multilingual capability suits companies serving many markets
No free tier or transparent self-serve pricing
LivePerson
4.3Not listed
vs PolyAISame
Simulates thousands of conversations to validate an agent before it goes live.
- Syntrix simulates thousands of conversations to validate agents before deployment
- Revenue attribution tied directly to individual conversations
- Handles over a billion messages a month at enterprise scale
Pre-deployment simulation catches failure modes before real customers do
Pricing isn't published, requires a sales conversation
Kore.ai
4.2Not listed
vs PolyAI−0.1
Enforces compliance at the runtime level, with 100+ prebuilt industry agents.
- Runtime-level compliance and governance enforcement
- 100+ prebuilt agents and templates across banking, healthcare, retail, HR, IT, and recruiting
- Vendor-agnostic design with no single LLM lock-in
Runtime governance offers a firmer compliance guarantee than instruction-following alone
Pricing isn't published, requires a sales conversation
CodeBaby
3.8Not listed
vs PolyAI−0.5
Real-time conversational AI avatars for customer service, healthcare intake and hospitality concierge - deployable as DIY, managed, or even hologram integration.
- Real-time conversational AI avatars with LLM-powered dialogue
- Multilingual text-to-speech and speech-to-text
- Vertical-specific design: healthcare intake, hospitality concierge, retail
Vertical-specific design (healthcare, hospitality) rather than one generic bot
Healthcare intake use carries real clinical/compliance stakes - confirm human oversight
Hyro
3.9$10/mo
vs PolyAI−0.4
Conversational AI tuned for healthcare, finance, and retail rather than general-purpose support.
- Conversational AI purpose-tuned for healthcare, finance, and retail industries
- Patient-facing scheduling and benefits conversation handling for healthcare systems
- Compliance-aware design for regulated-industry conversational interactions
Healthcare-specific compliance awareness addresses a real gap in general support chatbots
Narrower industry focus makes it a less natural fit for general e-commerce or SaaS support
FAQ
Questions people ask
Is PolyAI free?
PolyAI does not list a free plan. Check its pricing page for current plans.
What is the cheapest alternative to PolyAI?
Among paid plans, Hyro has the lowest starting price (from $10/mo).
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.