Skit.ai automates debt collection across voice, SMS, email and chat with seven specialised agents covering calling, messaging, compliance, skip-tracing, quality coaching and account analysis, sitting on a Collection Intelligence decisioning engine.
Compliance is the whole reason this is hard rather than an add-on. Debt collection in the US is governed by FDCPA, TCPA and Regulation F, which constrain when you may call, how often, what you may say and what you must disclose, and a violation is a legal exposure rather than a bad customer experience. Skit lists HIPAA, PCI-DSS and SOC 2 Type II alongside them.
The company reports eight years of live deployment, a billion conversations and 53,000 creditors across 19 debt types, serving banks, fintechs, agencies, healthcare systems and law firms. No pricing is published, automated collection contact is regulated differently in every jurisdiction, and people in debt are among the most vulnerable populations any automated system will contact.
