Freemium

Solvea

Phone system with an AI receptionist and one inbox for calls, SMS, email, chat and WhatsApp.

4.0 Customer Support
4.0 Very good 4.0

Bottom line: Solvea is a strong customer support tool, best known for AI receptionist answering around the clock. It has a free plan.

Live translation is a capability small businesses have never had A phone system becomes core infrastructure, so switching later is disruptive
Reviewed by Challenging Voice Editorial · Updated Aug 2026 How we rate
PricingFrom $19.9/mo
Free planYes
CompanySolvea
PlatformsWeb
Best forCustomer Support
Visits4
Last reviewedAug 2026
UpdatedAug 2026
Ask AI about Solvea ChatGPT Claude Perplexity

Overview

Solvea is a business phone system with the AI built in. An AI receptionist answers around the clock, capturing details and routing calls, while an omnichannel inbox pulls calls, SMS, email, live chat and WhatsApp into one place. Transcription, call summaries, live translation across 70-plus languages and long-term memory sit behind it.

Live translation is the feature that stands out for its target market. A dental practice, a restaurant or an HVAC company serving a mixed-language area currently solves this by hoping someone on shift speaks the right language, and translation in the call itself is a capability those businesses have never had at any price.

The free plan covers one person permanently, Pro is $19.90 per seat with a 7-day trial, and enterprise is quoted, all with no card required to start. As a phone system it becomes core infrastructure, which makes switching later disruptive; translation quality varies by language pair; and an AI receptionist is still the first thing a caller with an urgent problem encounters.

Key features

  • AI receptionist answering around the clock
  • Omnichannel inbox for calls, SMS, email, chat and WhatsApp
  • Live call translation across 70-plus languages
  • Voicemail transcription and call summaries
  • Knowledge base, long-term memory and outbound calling

Screenshots & demo

Solvea screenshot 1

Pricing

Solvea has a free plan, and paid plans start at $19.9/mo.

  • Pricing modelFreemium
  • Starting priceFrom $19.9/mo
  • Free planYes
Visit Solvea

Pricing is provided as a guide. Check the official site for the latest plans.

Is Solvea expensive?

Solvea starts at $19.9, which is 45% below the Customer Support median of $36.5 a month across the 36 priced tools we list in that category.

The cheapest paid option in Customer Support starts at $0.99 and the most expensive at $4,167.

22% of Customer Support tools in the directory offer a free tier, and this is one of them.

Compared against every priced listing in Customer Support, recalculated as the catalogue changes. Method and the full market breakdown are in our AI tool pricing study.

Pros & cons

Pros

  • Live translation is a capability small businesses have never had
  • Genuinely free forever for a single person
  • One inbox instead of five separate channels

Cons

  • A phone system becomes core infrastructure, so switching later is disruptive
  • Translation quality varies by language pair
  • An AI receptionist still meets the caller with the urgent problem first

How it compares

ToolRatingFreeFromBest known for
Solvea (this tool)4.0Yes$19.9/moAI receptionist answering around the clock
Sierra4.6NoAgent OS platform across text, voice, email, and SMS
Help Scout4.5Yes$25/moShared inbox designed to feel like personal email
Cognigy4.5NoDeep integration with existing contact center telephony

Our verdict

4.0 / 5 4.0

Solvea is a strong customer support tool, best known for AI receptionist answering around the clock. It offers a free plan, with paid upgrades from $19.9/mo.

What makes it different: Solvea stands out for AI receptionist answering around the clock.

How we score it
Overall 4.0
Value for money 4.7
Feature depth 4.9
Popularity 3.7
Best for ProfessionalsTeamsCreatorsCurious learners

Frequently asked questions

What is Solvea?
Solvea is a customer support tool listed in the Challenging Voice directory. Phone system with an AI receptionist and one inbox for calls, SMS, email, chat and WhatsApp.
Is Solvea free?
Yes, Solvea offers a free plan. Paid plans unlock more features and higher usage limits, starting at $19.9/month.
How much does Solvea cost?
Solvea starts at $19.9 per month. See the pricing plans above for full details.
What are the best Solvea alternatives?
Popular alternatives to Solvea include EHVA, Supermoon, and Insighto AI. Browse them all in the Customer Support category.
Is Solvea any good?
Solvea scores 4.0 out of 5 based on our editorial review.

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