Shortlist by what you need
Start here if you know why you are leaving Zipchat AI.
Want the closest match?
YourGPTMost similar to Zipchat AI in what it does, its category and its price.
Visit (opens YourGPT in a new tab)Need a free plan?
ChitChatBot.aiHas a free plan, rated 3.6 out of 5. Zipchat AI has none.
Visit (opens ChitChatBot.ai in a new tab)Want the lowest price?
GorgiasFrom $10/mo, the lowest starting price here.
Visit (opens Gorgias in a new tab)Want the best rated?
Yuma AIRated 4.1 out of 5 in our review, against 3.3 for Zipchat AI.
Visit (opens Yuma AI in a new tab)
At a glance
Green means better than Zipchat AI, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 Zipchat AIBaseline | 3.3 | Not listed | No | An agentic AI sales and support agent for ecommerce - doesn't just chat, it acts: generates discount codes, processes refunds, and tracks orders across five channels. | |
| YourGPT | 3.4+0.1 | Not listed | No | No-code AI agents that take real action - book appointments, process orders, update tickets - across 100+ languages and every channel, resolving up to 90% of repeat queries end-to-end. | vs Zipchat AI |
| Yuma AI | 4.1+0.8 | Not listed | No | Ecommerce support agents that process the refund rather than drafting a reply about it. | vs Zipchat AI |
| Gorgias | 4.4+1.1 | $10/mo | No | Built for Shopify stores, ties support directly to revenue | vs Zipchat AI |
 Octocom | 4.1+0.8 | $100/mo | No | AI customer support platform for ecommerce brands whose agents work around the clock across chat, voice, email and social, completing tasks like refunds, returns and address changes from 200+ pre-built actions. | vs Zipchat AI |
 Brandwise | 3.4+0.1 | Not listed | No | Obie, your AI agent, reads your catalog and policies to answer customers, track orders, and process exchanges directly in Shopify - not just draft replies. | vs Zipchat AI |
 Watermelon | 3.7+0.4 | Not listed | No | Customer service AI agent that answers order, return and delivery questions across chat, email, WhatsApp and Instagram from one inbox. | vs Zipchat AI |
 Tactful AI | 4.0+0.7 | Not listed | No | Agentic AI customer experience platform that unifies every support channel into one inbox and lets AI agents resolve routine conversations end to end. | vs Zipchat AI |
| ChitChatBot.ai | 3.6+0.3 | Free | YesZipchat AI has none | One AI agent across WhatsApp, Instagram, SMS and voice, with a done-for-you option. | vs Zipchat AI |
The alternatives in detail
In order of how closely each one matches Zipchat AI.
YourGPT
3.4Not listed
vs Zipchat AI+0.1
No-code AI agents that take real action - book appointments, process orders, update tickets - across 100+ languages and every channel, resolving up to 90% of repeat queries end-to-end.
- Agentic AI takes real action - bookings, orders, ticket updates
- Multi-model support - OpenAI, Anthropic, Google, xAI, DeepSeek
- 100+ language auto-detection and response
Genuinely switchable across five major model providers
Specific pricing tiers aren't published on the site
Yuma AI
4.1Not listed
vs Zipchat AI+0.8
Ecommerce support agents that process the refund rather than drafting a reply about it.
- Support AI for WISMO, returns, refunds and exchanges
- Sales AI for pre-purchase questions and recommendations
- Social AI for Instagram and Facebook DMs
Takes the action rather than drafting a reply about it
No published rate for resolved tickets
Gorgias
4.4$10/mo
vs Zipchat AI+1.1
Built for Shopify stores, ties support directly to revenue.
- Deep native Shopify, BigCommerce, and Magento integration
- Revenue attribution tied to individual support conversations
- AI automation for common order and product questions
Revenue attribution connects support directly to sales impact
No free tier to test before committing
Octocom
4.1$100/mo
vs Zipchat AI+0.8
AI customer support platform for ecommerce brands whose agents work around the clock across chat, voice, email and social, completing tasks like refunds, returns and address changes from 200+ pre-built actions.
- 24/7 AI agents across chat, voice, email and social
- 200+ pre-built actions such as refunds, returns and address changes
- Answers grounded in catalog, order and policy data
Agents complete tasks, not only answer questions
Basic plan caps usage at 199 conversations a month
Brandwise
3.4Not listed
vs Zipchat AI+0.1
Obie, your AI agent, reads your catalog and policies to answer customers, track orders, and process exchanges directly in Shopify - not just draft replies.
- Obie AI agent trained on your own catalog, policies, and past replies
- Takes real actions - order tracking, exchanges, shipping updates in Shopify
- Unified multi-channel inbox (Facebook, Instagram, TikTok, WhatsApp, Gmail)
Obie executes real actions (exchanges, shipping updates), not just canned replies
Volume-based pricing can scale unpredictably with conversation spikes
Watermelon
3.7Not listed
vs Zipchat AI+0.4
Customer service AI agent that answers order, return and delivery questions across chat, email, WhatsApp and Instagram from one inbox.
- AI agent for routine service questions
- Shared inbox with human takeover
- Website chat, email, WhatsApp, Messenger and Instagram
Clean handover to humans in a shared inbox rather than a dead end
Quote-based pricing with no self-serve entry
Tactful AI
4.0Not listed
vs Zipchat AI+0.7
Agentic AI customer experience platform that unifies every support channel into one inbox and lets AI agents resolve routine conversations end to end.
- Unified inbox across WhatsApp, Instagram, Facebook, email, SMS and webchat
- AI agents that answer FAQs, track orders and moderate harmful comments automatically
- Drag-and-drop CX Studio for building automation without engineering support
Seats are never billed, so growing a team does not increase cost
No published pricing; every deal requires sizing through a sales conversation
ChitChatBot.ai
3.6Free
vs Zipchat AI+0.3Free plan
One AI agent across WhatsApp, Instagram, SMS and voice, with a done-for-you option.
- Deploys across WhatsApp, Instagram, Messenger, SMS, voice and TikTok
- Lead capture, booking, support and e-commerce automation
- No-code DIY builder
Seven channels from one platform, matching how customers actually reach out
Handoff quality for unresolved queries needs testing, not assuming
FAQ
Questions people ask
Is Zipchat AI free?
Zipchat AI does not list a free plan. Check its pricing page for current plans.
What is the best free alternative to Zipchat AI?
ChitChatBot.ai is the highest-rated alternative here with a free plan (3.6 out of 5).
What is the cheapest alternative to Zipchat AI?
Among paid plans, Gorgias has the lowest starting price (from $10/mo). If you need it free, start with ChitChatBot.ai.
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.