Saywhatt handles retail conversations across a website, WhatsApp, messaging, Shopify and the POS, applying the brand’s own sales playbook rather than generic assistant behaviour. It recommends products from customer history, and resolves support tickets autonomously through Gorgias and Zendesk.
Combining selling and support in one assistant matches how customers actually behave. A question about whether a moisturiser suits sensitive skin is a support question and a purchase decision at the same time, and splitting it across two systems means the answer arrives without the recommendation attached.
The claimed results are 12 percent revenue uplift, 20 percent add-to-cart, 25 percent conversion and half the support tickets resolved. There is a 30-day free trial but no published pricing, all those figures are the vendor’s own, and an assistant selling under a brand’s playbook makes recommendations the brand owns whether or not anyone reviewed them.
