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Head to head · 2026

Hoop vs Saywhatt

Pricing, free plans, ratings, features, pros and cons, side by side. Where one comes out ahead, we mark it.

Hoop

An AI retention agent that asks subscribers why they're canceling and makes a personalized save offer…

3.8Not listed

Visit Hoop (opens Hoop in a new tab)

Saywhatt

Runs a brand's own sales playbook in chat, recommending products and closing tickets

3.8Not listed

Visit Saywhatt (opens Saywhatt in a new tab)

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

  • Lower starting price

    Not comparable

    Not comparable: Hoop does not list a price

  • Free plan

    Tie

    Neither has one

  • Higher rating

    Tie

    3.8 against 3.8

  • Same job?

    Yes

    Both are Sales & Revenue AI tools

Side by side

Compared onHoopSaywhatt
Our rating3.83.8
Starts atNot listedNot listed
Free planNoNo
CategorySales & Revenue AISales & Revenue AI
PlansSee pricingSee pricing
Key features
  • AI retention agent embedded in the cancellation flow
  • Personalized save offers based on cancellation reason and segment
  • Automatic billing updates: pauses, discounts, plan swaps
  • Retention analytics: save rates, reasons, revenue retained
  • Integrates with Gorgias, Zendesk, Recharge, Skio
  • Brand sales playbooks applied in conversation
  • Product recommendations from customer history
  • Autonomous ticket resolution via Gorgias and Zendesk
  • Website, WhatsApp, Shopify and POS deployment
  • Enterprise customisation with fast onboarding
Pros
  • Intercepts the cancellation moment itself, not a post-cancellation survey
  • Save offers are segmented by actual cancellation reason, not generic
  • Built by an experienced team (Trello) with real institutional backing
  • Treats selling and support as the same conversation, which they are
  • Runs the brand's own playbook rather than generic assistant behaviour
  • 30-day free trial
Cons
  • Aggressive retention tactics risk damaging trust with legitimately departing customers
  • Pricing isn't publicly listed on the page checked
  • Effectiveness depends on integration quality with your specific helpdesk platform
  • No published pricing
  • All uplift figures are the vendor's own
  • Recommendations made under your playbook are yours to stand behind
CompanyHoop, Inc.Saywhatt

Prices come from each vendor's pricing page, last checked 20260824. Check the vendor before you buy.

FAQ

Questions people ask

Is Hoop better than Saywhatt?

In our reviews Hoop scores 3.8 and Saywhatt scores 3.8. The better pick depends on the job. Hoop: An AI retention agent that asks subscribers why they're canceling and makes a personalized save offer before the cancellation confirms - built by the team behind Trello. Saywhatt: Runs a brand's own sales playbook in chat, recommending products and closing tickets.

Which is cheaper, Hoop or Saywhatt?

Hoop: see pricing. Saywhatt: see pricing.

Do Hoop and Saywhatt have free plans?

Neither lists a free plan.

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