Tekst builds a context graph from the unstructured traffic a business actually operates through, emails, tickets and chats, works out how a process really flows across ERP, CRM and inbox, and then runs agents along that path. Quote-to-cash, accounts payable and order management are the named cases.
Universal Tracing, which the company has patent-pending, is the interesting claim: following one transaction across email, ERP and CRM as a single thread. That is the thing nobody can see today, because the order exists in SAP, the exception exists in an inbox and the customer’s reply exists in a ticket, and no system joins them. The Sidepanel puts a checkpoint in Outlook before anything reaches SAP.
It integrates with 25-plus systems including SAP, Oracle, HubSpot and Genesys, without replacing them. No pricing is published. Reading company email to build the graph is a significant data decision, a context graph reflects how work happened rather than how it should, and automating a process before fixing it makes the wrong version faster.
