Levity is a “Communication Intelligence” platform automating email-based workflows in global supply chain operations: AI classifies and routes incoming messages, generates draft replies and thread summaries, and extracts structured data from unstructured emails – covering use cases like spot quoting, order entry, track-and-trace, document handling, and accounts payable/receivable automation.
Direct integration with logistics-specific software – CargoWise alongside general tools like Zendesk, SAP, Outlook, and Gmail – is what separates this from a generic email-automation platform retrofitted to logistics: freight forwarding and supply chain operations run on specialized systems most general automation tools don’t natively connect to. “Chat with your Data” lets teams query email volumes, categories, and patterns in natural language, while human-in-the-loop review and feedback collection keep AI decisions correctable rather than fully autonomous in a high-stakes logistics context.
Levity has processed over 100 million emails for enterprise logistics companies, freight forwarders, and global supply chain teams. Pricing: Personal free (up to 50 emails/month, unlimited AI blocks, basic integrations), Business $299/month (up to 2,000 emails/month), Enterprise from $1,500/month (custom volume, advanced integrations with TMS/ERP systems, dedicated support).
