Zipchat is an agentic AI sales and support platform built for ecommerce stores, going beyond traditional chatbot Q&A to take real actions – generating discount codes, processing refunds, and tracking orders directly inside the conversation rather than routing to a human.
Deployment spans website chat, WhatsApp, Instagram DMs, email, and Messenger, with the AI auto-crawling a store’s product catalog and documentation to train itself. Capabilities include product recommendations, proactive engagement, size and fit advisory, customer profile memory, sentiment analysis, and AI-powered revenue attribution tying conversations back to sales.
Zipchat targets ecommerce merchants across fashion, beauty, electronics, pets, and health & wellness, on Shopify, WooCommerce, BigCommerce, Wix, or custom storefronts. A 7-day free trial is backed by a 30-day money-back guarantee; specific pricing tiers aren’t detailed on the page reviewed.
