Cassidy vs Microsoft Copilot Studio (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Not comparable
Not comparable: Cassidy does not list a price
Free plan
Cassidy
Only Cassidy has one
Higher rating
Tie
4.2 against 4.2
Same job?
Yes
Both are Automation tools

Side by side

Compared on	Cassidy	Microsoft Copilot Studio
Our rating	4.2	4.2
Starts at	Free	$200/mo
Free plan	YesBetter	No
Category	Automation	Automation
Plans	Free	Capacity pack$200 per pack/mo (25,000 Copilot Credits, tenant-wide) Pay-as-you-goBilled per Copilot Credit used, through an Azure subscription Pre-purchase planPrepaid Copilot Credit Commit Units, up to 20% off Included in Microsoft 365 Copilot$30 per user/mo, paid yearly
Key features	AI assistants grounded in a company's own internal documents Slack-native deployment for in-context answers No-code workflow builder for custom business processes Connects to existing internal tools and knowledge bases Usage-based pricing	Low-code conversational agent builder Deep integration with Teams, SharePoint, and Dynamics 365 Grounding in Dataverse records and internal APIs Evolved from Microsoft's earlier Power Virtual Agents Enterprise-tier pricing within Microsoft 365 licensing
Pros	Answers grounded in actual internal company knowledge, not generic information Slack-native design fits directly into existing team workflows No-code building doesn't require engineering resources	Tight integration removes separate identity and hosting setup for Microsoft shops Agents can ground directly in existing SharePoint and Dataverse content Deploys straight into Teams where employees already work
Cons	No free tier to test before committing Value depends heavily on how well internal documentation is organized Less suited to customer-facing or public-facing chatbot needs	High price point reflects enterprise-only positioning Full value depends on already being deep in the Microsoft ecosystem Less useful for teams not using Microsoft 365 as their core platform
Company	Cassidy AI, founded 2023	Microsoft, founded 2023

Prices come from each vendor's pricing page, last checked 20260703. Check the vendor before you buy.

FAQ

Questions people ask

Is Cassidy better than Microsoft Copilot Studio?

In our reviews Cassidy scores 4.2 and Microsoft Copilot Studio scores 4.2. The better pick depends on the job. Cassidy: Turns a company's internal knowledge into a Slack-native assistant. Microsoft Copilot Studio: Microsoft's low-code builder for custom Teams and 365 copilots.

Which is cheaper, Cassidy or Microsoft Copilot Studio?

Cassidy: free. Microsoft Copilot Studio: from $200/mo.

Do Cassidy and Microsoft Copilot Studio have free plans?

Only Cassidy has a free plan.

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