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Head to head · 2026

ChatBotKit vs Dust

Pricing, free plans, ratings, features, pros and cons, side by side. Where one comes out ahead, we mark it.

ChatBotKit

Build production AI agents that reason, plan and execute multi-step tasks - resolving tickets, qualifying leads,…

3.6Free

Visit ChatBotKit (opens ChatBotKit in a new tab)

Dust

Platform for building and sharing AI agents that work on company knowledge, with 70+ connectors to…

4.5$24/mo

Visit Dust (opens Dust in a new tab)

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

  • Lower starting price

    Not comparable

    Not comparable: ChatBotKit does not list a price

  • Free plan

    Tie

    Both have one

  • Higher rating

    Dust

    3.6 against 4.5

  • Same job?

    Yes

    Both are AI Infrastructure & Agent Tooling tools

Side by side

Compared onChatBotKitDust
Our rating3.64.5Better
Starts atFree$24/mo
Free planYesYes
CategoryAI Infrastructure & Agent ToolingAI Infrastructure & Agent Tooling
PlansFreeFrom EUR 24/mo
Key features
  • Multi-step autonomous agent reasoning and execution
  • MCP-based tool calling connecting agents to APIs and databases
  • RAG knowledge bases across multiple document formats
  • Built-in guardrails - content moderation, PII filtering, compliance controls
  • Multi-model support (OpenAI, Anthropic, Google, Meta) and multi-channel deployment
  • Custom agents with their own instructions, knowledge and tools
  • 70+ connectors including Slack, Notion, GitHub and Drive
  • Choice of 20+ models per agent
  • Multi-agent workflows on schedules and triggers
  • Permissions, audit logs and analytics
Pros
  • Built-in governance (guardrails, observability) matters for genuine production use
  • Multi-model support avoids vendor lock-in to a single LLM provider
  • Deploys across many channels (web, Slack, Discord, WhatsApp, Telegram) from one platform
  • Free seat to try it with a team
  • Not tied to one model provider
  • SOC 2 Type II with US or EU data residency
Cons
  • Pay-for-compute billing means costs scale with actual usage, less predictable than flat pricing
  • Requires developer skill to build and configure agents - not a no-code tool
  • Higher tiers (Pro $65/mo, Team $365/mo) are a real cost for smaller teams
  • Prices are in euros and exclude VAT
  • Usage is metered in credits that vary by model and task
  • Organization and agent counts are the company's own
CompanyChatBotKitDust

Prices come from each vendor's pricing page, last checked 20261012. Check the vendor before you buy.

FAQ

Questions people ask

Is ChatBotKit better than Dust?

In our reviews ChatBotKit scores 3.6 and Dust scores 4.5. The better pick depends on the job. ChatBotKit: Build production AI agents that reason, plan and execute multi-step tasks - resolving tickets, qualifying leads, processing documents - with MCP tool-calling, RAG knowledge bases, and built-in content-moderation guardrails. Dust: Platform for building and sharing AI agents that work on company knowledge, with 70+ connectors to tools like Slack, Notion and GitHub, a choice of 20+ models, multi-agent workflows and permission controls.

Which is cheaper, ChatBotKit or Dust?

ChatBotKit: free. Dust: from eur 24/mo.

Do ChatBotKit and Dust have free plans?

Yes, both have a free plan.

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