Based only on the facts in our directory. The right pick still depends on the job you need done.
Lower starting price
SendPulse
From $8/mo against from $39/mo
Free plan
SendPulse
Only SendPulse has one
Higher rating
Chatfuel
4.2 against 3.9
Same job?
Yes
Both are Chatbots tools
Side by side
Compared on
Chatfuel
SendPulse
Our rating
4.2Better
3.9
Starts at
$39/mo
$8/moBetter
Free plan
No
YesBetter
Category
Chatbots
Chatbots
Plans
From $39/mo
From $8/mo
Key features
No-code flow builder for WhatsApp, Instagram, Messenger, and TikTok DMs
AI-powered Fuely Super and Fuely Max tiers for generative responses
Active-contact-based billing rather than per-message pricing
Official Meta Partner integrations across owned messaging channels
E-commerce integrations including Shopify
No-code chatbot builder for Facebook, Telegram, Instagram, and WhatsApp
Bundled into a broader platform alongside email, SMS, and web push notifications
Free plan covering up to three chatbots and 10,000 messages per month
Shared audience segments and automation triggers across channels
Visual flow builder with the same automation logic as SendPulse's email tools
Pros
Decade-plus track record as an official Meta messaging partner
Broad channel coverage across WhatsApp, Instagram, Messenger, and TikTok DMs
Active-contact billing can cost less than per-seat models for low-repeat audiences
One platform for chatbots, email, SMS, and push cuts down on tool sprawl for small marketing teams
Free plan is generous enough for a real small-business use case, not just a demo
Shared automation logic across channels means less duplicated setup work
Cons
No free plan remains after the 2026 pricing revamp to contact-based tiers
Entry pricing starts at $39/month, higher than several no-code competitors
Primary strength is Meta channels, with lighter support for non-Meta platforms
Chatbot features are less deep than tools built exclusively around conversational AI
Bundled-platform pricing can feel like paying for channels a team doesn't use
Interface juggles multiple marketing tools at once, which adds a learning curve
Company
Chatfuel, founded 2015
SendPulse, founded 2015
Prices come from each vendor's pricing page, last checked 20260801. Check the vendor before you buy.
FAQ
Questions people ask
Is Chatfuel better than SendPulse?
In our reviews Chatfuel scores 4.2 and SendPulse scores 3.9. The better pick depends on the job. Chatfuel: No-code chatbot and messaging automation platform for WhatsApp, Instagram, and Facebook Messenger. SendPulse: Bundles chatbots into a broader marketing platform alongside email, SMS, and web push in one account.
Which is cheaper, Chatfuel or SendPulse?
SendPulse has the lower starting price: from $39/mo for Chatfuel and from $8/mo for SendPulse.