CrafterQ AI vs Kotae (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Kotae
From $9/mo against from $29/mo
Free plan
CrafterQ AI
Only CrafterQ AI has one
Higher rating
CrafterQ AI
3.9 against 3.8
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	CrafterQ AI	Kotae
Our rating	3.9Better	3.8
Starts at	$29/mo	$9/moBetter
Free plan	YesBetter	No
Category	Customer Support	Customer Support
Plans	Free$0 Solo$29/mo Team$99/mo	Starter$19/mo Pro$37/mo Pro + Voice$149/mo
Key features	AI agent trained directly on a company's own website content Lead capture and purchase guidance handled inside the chat interface Weekly or daily auto-retraining depending on plan tier Genuine free tier for evaluating the product before paying API access on Team plans and above for custom integrations	Trains on existing website content in minutes Text chat and real-time voice support Coverage across 80+ languages Automatic handling of repetitive customer questions Lead-generation capture from chat interactions
Pros	Free plan includes real functionality, not only a time-limited trial Built by a team with a decade-plus track record running CrafterCMS in production Auto-retraining keeps agent answers aligned with current site content	accessible entry price ($9/month) for a small-business support tool No-code setup avoids needing developer time to launch 80+ language coverage suits businesses with international visitors
Cons	New product, with general availability only reached in 2026, limited public track record Message caps on lower tiers fill up fast for higher-traffic websites Enterprise-grade features like SSO and dedicated infrastructure are locked behind custom pricing	$9/month Premium plan caps out at 4,000 questions before needing a higher tier Reported 80 percent automated-resolution rate is self-reported, not independently audited Founded in 2024, so it has a short track record outside its home market
Company	Crafter Software Corporation, founded 2026	Tokyo Techies, founded 2024

Prices come from each vendor's pricing page, last checked 20260718. Check the vendor before you buy.

FAQ

Questions people ask

Is CrafterQ AI better than Kotae?

In our reviews CrafterQ AI scores 3.9 and Kotae scores 3.8. The better pick depends on the job. CrafterQ AI: CrafterQ trains AI agents on a company's own website content to answer questions, guide purchases, and capture leads around the clock. Kotae: A no-code AI chatbot from Tokyo Techies that trains on a website in minutes to answer customer questions in 80+ languages.

Which is cheaper, CrafterQ AI or Kotae?

Kotae has the lower starting price: from $29/mo for CrafterQ AI and from $9/mo for Kotae.

Do CrafterQ AI and Kotae have free plans?

Only CrafterQ AI has a free plan.

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