CrafterQ is an AI agent platform from Crafter Software Corporation, the McLean, Virginia company behind the open-source-rooted CrafterCMS content platform, led by co-founder and CEO Mike Vertal. Crafter Software pre-announced CrafterQ in late 2025 and reached general availability in 2026, and the product was named to the 2026 KMWorld AI 100 list shortly after launch.
CrafterQ deploys an AI agent trained on a company's existing website content and business knowledge, then handles visitor questions, purchase guidance, lead capture, and support directly on the site rather than routing visitors to a separate help center. Retraining runs on a weekly or daily schedule depending on plan, keeping the agent current as site content changes.
Businesses running content-heavy or ecommerce websites that want a support and sales layer without a large support team are the target customer. A genuine Free plan covers 1 agent and 75 messages a month, Solo runs $29 a month, Team runs $99 a month with API access, and Business runs $399 a month, with custom Enterprise pricing for dedicated infrastructure.
