Kotae is an AI customer-support chatbot launched in 2024 by Tokyo Techies, an IT consulting and software company based in Japan.
Kotae trains itself on a company's existing website content, then answers visitor questions automatically through text chat or real-time voice, working across more than 80 languages. The company reports it handles about 80 percent of incoming customer questions without human intervention, and it doubles as a lead-generation tool by converting chat interactions into qualified contacts.
Kotae fits small and mid-size businesses without a dedicated support team or ticketing system who need front-line coverage for repetitive questions. A free trial is available, with a Premium plan at $9/month covering up to 4,000 questions monthly, and a custom Enterprise plan above that.






