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Kotae

A no-code AI chatbot from Tokyo Techies that trains on a website in minutes to answer customer questions in 80+ languages.

3.8 Customer Support
3.8 Good 3.8

Bottom line: Kotae is a capable customer support tool, best known for trains on existing website content in minutes. Paid from $9/mo.

accessible entry price ($9/month) for a small-business support tool $9/month Premium plan caps out at 4,000 questions before needing a higher tier
Reviewed by Challenging Voice Editorial · Updated Jul 2026 How we rate
PricingFrom $9/mo
Free planNo
CompanyTokyo Techies
PlatformsWeb
Best forCustomer Support
Founded2024
Visits3
Last reviewedJul 2026
UpdatedJul 2026
Ask AI about Kotae ChatGPT Claude Perplexity

Overview

Kotae is an AI customer-support chatbot launched in 2024 by Tokyo Techies, an IT consulting and software company based in Japan.

Kotae trains itself on a company's existing website content, then answers visitor questions automatically through text chat or real-time voice, working across more than 80 languages. The company reports it handles about 80 percent of incoming customer questions without human intervention, and it doubles as a lead-generation tool by converting chat interactions into qualified contacts.

Kotae fits small and mid-size businesses without a dedicated support team or ticketing system who need front-line coverage for repetitive questions. A free trial is available, with a Premium plan at $9/month covering up to 4,000 questions monthly, and a custom Enterprise plan above that.

Key features

  • Trains on existing website content in minutes
  • Text chat and real-time voice support
  • Coverage across 80+ languages
  • Automatic handling of repetitive customer questions
  • Lead-generation capture from chat interactions
  • No-code setup and deployment

Screenshots & demo

Demo video

Screenshots

Kotae screenshot 1

Pricing

Starter
$19/mo
  • 1,000 answers per month
  • Train on website + files
  • Custom responses
  • Basic customization
  • Full conversation history
Pro
$37/mo
  • 4,000 answers per month
  • Advanced training
  • Lead-capture form
  • Full customization
  • Escalations, Facebook Messenger
Pro + Voice
$149/mo
  • 8,000 answers per month
  • Everything in Pro
  • Real-time voice chat

Is Kotae expensive?

Kotae starts at $9, which is 74% below the Customer Support median of $34 a month across the 44 priced tools we list in that category.

The cheapest paid option in Customer Support starts at $0.99 and the most expensive at $4,167.

20% of Customer Support tools in the directory offer a free tier, which this one does not.

Compared against every priced listing in Customer Support, recalculated as the catalogue changes. Method and the full market breakdown are in our AI tool pricing study.

Pros & cons

Pros

  • accessible entry price ($9/month) for a small-business support tool
  • No-code setup avoids needing developer time to launch
  • 80+ language coverage suits businesses with international visitors
  • Backed by an established IT consultancy (Tokyo Techies) rather than an unknown solo project

Cons

  • $9/month Premium plan caps out at 4,000 questions before needing a higher tier
  • Reported 80 percent automated-resolution rate is self-reported, not independently audited
  • Founded in 2024, so it has a short track record outside its home market
  • Enterprise pricing is not published and requires contacting sales

How it compares

ToolRatingFreeFromBest known for
Kotae (this tool)3.8No$9/moTrains on existing website content in minutes
Forethought4.3No—Autonomous resolution through its Solve product
Hyro3.9No$10/moConversational AI purpose-tuned for healthcare, finance, and retail industries
Zendesk AI4.4No$55/moAI resolution, agent-assist, and routing built into an established platform

Alternatives to Kotae

4 tools our editors picked as direct alternatives to Kotae.

Our verdict

3.8 / 5 3.8

Kotae is a solid customer support tool, best known for trains on existing website content in minutes. Paid plans start at $9/mo.

What makes it different: Kotae stands out for trains on existing website content in minutes.

How we score it
Overall 3.8
Value for money 4.4
Feature depth 4.9
Popularity 3.7
Best for ProfessionalsTeamsCreatorsCurious learners

Frequently asked questions

What is Kotae?
Kotae is a customer support tool listed in the Challenging Voice directory. A no-code AI chatbot from Tokyo Techies that trains on a website in minutes to answer customer questions in 80+ languages.
Is Kotae free?
Kotae does not offer a free plan; paid pricing starts at $9 per month.
How much does Kotae cost?
Kotae starts at $9 per month. See the pricing plans above for full details.
What are the best Kotae alternatives?
Popular alternatives to Kotae include Watermelon, EmailTree, and daisee. Browse them all in the Customer Support category.
Is Kotae any good?
Kotae scores 3.8 out of 5 based on our editorial review.

Reviews

3.8 No reviews yet

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