SiteSpeakAI builds a support chatbot from a company’s own material: website content, documentation, PDFs and video. It captures leads mid-conversation, books meetings, looks up orders, and hands off to a person when the question needs one.
Escalation is the feature that determines whether a support bot helps or harms. A bot that cannot admit defeat traps a frustrated customer in a loop, which costs more goodwill than never deploying one; an explicit human handoff makes it a first line rather than a wall.
Free covers 30 message credits, then $29, $79, $249 and $499 by volume, with 7-day trials on paid plans, 15-plus integrations including Shopify, HubSpot and WordPress, and over 1,000 businesses reported. Credits are per message rather than per conversation, so a busy site climbs tiers quickly, answers are only as good as the documentation behind them, and the free tier is a demonstration.
