Breezy is an AI-powered customer service platform designed specifically for booking businesses, answering customers in seconds around the clock by learning from a company’s website, policies, and brand voice rather than running a generic scripted bot.
Real booking-system integration lets Breezy reschedule appointments, process refunds, and resend tickets directly inside live booking platforms including Eola, TrekkSoft, RezKit, PracticeHub, and Bike Rent Manager. When a conversation needs a human, intelligent escalation hands it off with a full summary so staff can take over mid-chat with context intact, and phone support answers incoming calls before the second ring in the brand’s own voice.
Breezy targets booking-based businesses across kayak tours, walking tours, bike rentals, and medical practices, reporting 85% of questions resolved automatically, an 80% reduction in contact rate, and a 60% lift in customer satisfaction. Pricing is credit-based starting at £129/month, with one credit per conversation charged on closure.
