Dust vs Novu Connect (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Dust
From EUR 24/mo against from $30/mo
Free plan
Tie
Both have one
Higher rating
Dust
4.5 against 4.3
Same job?
Yes
Both are AI Infrastructure & Agent Tooling tools

Side by side

Compared on	Dust	Novu Connect
Our rating	4.5Better	4.3
Starts at	$24/moBetter	$30/mo
Free plan	Yes	Yes
Category	AI Infrastructure & Agent Tooling	AI Infrastructure & Agent Tooling
Plans	From EUR 24/mo	Free$0/mo Pro$30/mo Team$250/mo
Key features	Custom agents with their own instructions, knowledge and tools 70+ connectors including Slack, Notion, GitHub and Drive Choice of 20+ models per agent Multi-agent workflows on schedules and triggers Permissions, audit logs and analytics	Unified conversation threading across Slack, Teams, WhatsApp, Telegram, and email Identity resolution that keeps a user's cross-channel replies in one thread Built on Novu's open-source notification infrastructure (21,000+ GitHub stars) Single API connection point for plugging in Claude Managed Agents and other agents Template-based setup aimed at going live within minutes
Pros	Free seat to try it with a team Not tied to one model provider SOC 2 Type II with US or EU data residency	Solves cross-channel identity and thread-matching, a problem most single-channel bot integrations skip Free tier with 10,000 workflow runs/month gives teams room to test before paying Open-source lineage with a large GitHub following backs the underlying infrastructure
Cons	Prices are in euros and exclude VAT Usage is metered in credits that vary by model and task Organization and agent counts are the company's own	Requires an existing AI agent to connect, it is infrastructure, not an agent-builder itself Workflow-run based pricing can get higher-priced fast for high-volume Team and Enterprise tiers Full value depends on a company already standardizing on multi-channel agent conversations
Company	Dust	Novu, founded 2021

Prices come from each vendor's pricing page, last checked 20261012. Check the vendor before you buy.

FAQ

Questions people ask

Is Dust better than Novu Connect?

In our reviews Dust scores 4.5 and Novu Connect scores 4.3. The better pick depends on the job. Dust: Platform for building and sharing AI agents that work on company knowledge, with 70+ connectors to tools like Slack, Notion and GitHub, a choice of 20+ models, multi-agent workflows and permission controls. Novu Connect: Communication layer that connects AI agents like Claude to Slack, Teams, and email in one thread.

Which is cheaper, Dust or Novu Connect?

Dust has the lower starting price: from eur 24/mo for Dust and from $30/mo for Novu Connect.

Do Dust and Novu Connect have free plans?

Yes, both have a free plan.

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