Shortlist by what you need
Start here if you know why you are leaving daisee.
Want the closest match?
Level AIMost similar to daisee in what it does, its category and its price.
Visit (opens Level AI in a new tab)Want the best rated?
Observe.AIRated 4.4 out of 5 in our review, against 3.8 for daisee.
Visit (opens Observe.AI in a new tab)
At a glance
Green means better than daisee, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 daiseeBaseline | 3.8 | Not listed | No | AI speech analytics for contact centres - transcribes every call and scores quality automatically, at a claimed 90%+ accuracy against a human control group. | |
| Level AI | 3.8Same | Not listed | No | Contact centre platform spanning auto-QA, agent assist, coaching and virtual agents, with analytics across the whole customer journey. | vs daisee |
 Hear | 3.9+0.1 | Not listed | No | Contact centre intelligence that reads every customer interaction rather than a sample. | vs daisee |
 Verint | 4.1+0.3 | Not listed | No | Contact centre platform with agent copilots, quality bots and workforce management. | vs daisee |
| Observe.AI | 4.4+0.6 | Not listed | No | AI platform that analyzes contact center calls and automates quality assurance. | vs daisee |
 Loris | 4.0+0.2 | Not listed | No | Conversation intelligence platform that analyzes customer service interactions for sentiment, drivers, and agent performance. | vs daisee |
 Hubtype | 3.9+0.1 | Not listed | No | AI agents for WhatsApp and business messaging, spanning customer-facing sales and service agents plus internal copilot, QA and analytics agents. | vs daisee |
 Avaamo | 3.8Same | Not listed | No | Enterprise contact centre AI with an AI Operator that authenticates and routes calls, plus vertical agents for healthcare and workplace support. | vs daisee |
 Knowmax | 3.7−0.1 | Not listed | No | Knowledge management for contact centres, with decision-tree flows and visual guides rather than articles agents have to read mid-call. | vs daisee |
The alternatives in detail
In order of how closely each one matches daisee.
Level AI
3.8Not listed
vs daiseeSame
Contact centre platform spanning auto-QA, agent assist, coaching and virtual agents, with analytics across the whole customer journey.
- Auto-QA scoring across every interaction
- Real-time agent assist and coaching
- AI virtual agents for deflection
Full-coverage QA replaces sampling a fraction of a percent of calls
Automated agent scoring is performance management and needs a dispute route
Hear
3.9Not listed
vs daisee+0.1
Contact centre intelligence that reads every customer interaction rather than a sample.
- Analysis across all interactions rather than a sample
- Agent coaching insight
- Automated quality monitoring
Reviews every interaction instead of a sampled few
Pricing is not published and starts with a demo
Verint
4.1Not listed
vs daisee+0.3
Contact centre platform with agent copilots, quality bots and workforce management.
- Da Vinci AI and conversational bots
- Agent copilots assisting during live calls
- Quality Bot scoring interactions automatically
Scoring every interaction turns coaching from anecdote into evidence
No published pricing
Observe.AI
4.4Not listed
vs daisee+0.6
AI platform that analyzes contact center calls and automates quality assurance.
- Full-call-volume transcription instead of sampled manual review
- Automated quality-assurance scoring across every customer interaction
- Real-time agent coaching and performance visibility
Analyzing 100% of calls surfaces QA and compliance issues that sampling would miss
100-seat minimum and annual contracts price out smaller support teams
Loris
4.0Not listed
vs daisee+0.2
Conversation intelligence platform that analyzes customer service interactions for sentiment, drivers, and agent performance.
- Sentence-level sentiment scoring across every customer conversation, not a sample
- Real-time in-conversation guidance for agents handling live calls or chats
- Root-cause and driver analysis explaining why customers are reaching out
Empathy-modeling approach traces back to real crisis-intervention research via Crisis Text Line
No free version for ongoing use, a paid plan is required after the trial
Hubtype
3.9Not listed
vs daisee+0.1
AI agents for WhatsApp and business messaging, spanning customer-facing sales and service agents plus internal copilot, QA and analytics agents.
- Front-facing AI agents for sales, service and marketing
- AI Copilot supporting human agents
- Agents for data capture, QA and analytics
QA agent reviewing every conversation beats sampling-based quality assurance
No public pricing
Avaamo
3.8Not listed
vs daiseeSame
Enterprise contact centre AI with an AI Operator that authenticates and routes calls, plus vertical agents for healthcare and workplace support.
- AI Operator that authenticates and routes calls
- AI agents across voice and digital channels
- Agent assist for live human agents
Handling identity before routing removes real contact centre cost
Demo-gated enterprise sale with no self-serve evaluation
Knowmax
3.7Not listed
vs daisee−0.1
Knowledge management for contact centres, with decision-tree flows and visual guides rather than articles agents have to read mid-call.
- Decision-tree flows for guided troubleshooting
- Visual step-by-step guides
- Knowledge base with CX-specific structure
Decision trees suit agents under time pressure better than articles
Converting existing articles into decision trees is real editorial work
FAQ
Questions people ask
Is daisee free?
daisee does not list a free plan. Check its pricing page for current plans.
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.