daisee vs Loris (2026): Pricing, Features & Which to Choose

Who comes out ahead

Based only on the facts in our directory. The right pick still depends on the job you need done.

Lower starting price
Not comparable
Not comparable: daisee does not list a price
Free plan
Tie
Neither has one
Higher rating
Loris
3.8 against 4.0
Same job?
Yes
Both are Customer Support tools

Side by side

Compared on	daisee	Loris
Our rating	3.8	4.0Better
Starts at	Not listed	Not listed
Free plan	No	No
Category	Customer Support	Customer Support
Plans	See pricing	See pricing
Key features	Automatic transcription of every call, not a sample Automated quality scoring against defined standards Agent performance evaluation and management in one place Stated 90%+ accuracy verified against a human control group Contact centre quality assurance workflows	Sentence-level sentiment scoring across every customer conversation, not a sample Real-time in-conversation guidance for agents handling live calls or chats Root-cause and driver analysis explaining why customers are reaching out Coverage across voice, chat, and email channels in one dashboard Automated quality assurance scoring for agent performance
Pros	Scoring every call removes the sampling bias in conventional QA Publishes an accuracy figure with the methodology behind it Centralised agent management alongside the analytics	Empathy-modeling approach traces back to real crisis-intervention research via Crisis Text Line Analyzes full conversation volume instead of a sampled subset, catching more edge cases Backed by Contentsquare's resources and customer-experience product suite since the 2025 acquisition
Cons	No public pricing - demo-led sales Call recording and analysis carry jurisdiction-specific consent duties Automated scores should inform performance reviews, not decide them	No free version for ongoing use, a paid plan is required after the trial Pricing isn't published, so budget planning needs a sales call Post-acquisition product roadmap under Contentsquare isn't fully public yet
Company	daisee	Loris, founded 2018

Prices come from each vendor's pricing page, last checked 20260831. Check the vendor before you buy.

FAQ

Questions people ask

Is daisee better than Loris?

In our reviews daisee scores 3.8 and Loris scores 4.0. The better pick depends on the job. daisee: AI speech analytics for contact centres - transcribes every call and scores quality automatically, at a claimed 90%+ accuracy against a human control group. Loris: Conversation intelligence platform that analyzes customer service interactions for sentiment, drivers, and agent performance.

Which is cheaper, daisee or Loris?

daisee: see pricing. Loris: see pricing.

Do daisee and Loris have free plans?

Neither lists a free plan.

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