Docusign has moved well beyond e-signature into AI-driven agreement management: Iris AI turns agreement data into actionable insight, Agreement Manager analyzes contracts to identify risks and extract key terms, and AI Agents can draft, review, and orchestrate agreements directly rather than only collecting signatures on documents someone else already wrote.
Automatic risk assessment across a large agreement portfolio is the feature most organizations actually need but rarely have the staff to do manually – flagging which contracts among hundreds or thousands carry unusual risk (non-standard terms, missing clauses, unfavorable conditions) turns a periodic legal review from a full-portfolio slog into a prioritized short list. Automated workflows then convert those flagged insights directly into action rather than just a report someone has to act on manually.
Docusign serves 1.7 million customers and over 1 billion users, with 95% of Fortune 500 companies among its customer base, backed by ISO 27001, FedRAMP, and PCI DSS certifications. Beyond AI, it offers Contract Lifecycle Management, no-code Workflow Builder, multi-channel delivery (email, SMS, WhatsApp), and 1,000+ integrations. Pricing isn’t shown on the homepage – check the dedicated plans page.
