Liberate automates the customer-facing work of an insurance operation across voice, SMS, email and digital channels, covering claims, servicing and sales. It sells to carriers, agencies and the administrators and outsourcers that sit between them.
Building for one industry rather than support in general is what makes it credible here. Insurance interactions carry regulatory obligations, fixed data requirements and policy language that a generic support bot handles badly and confidently.
Pricing is not published. It is of no use outside insurance, and deploying automated customer contact in a regulated industry brings a compliance review that runs well beyond the software evaluation itself.
