Shortlist by what you need
Start here if you know why you are leaving Parloa.
Want the closest match?
CognigyMost similar to Parloa in what it does, its category and its price.
Visit (opens Cognigy in a new tab)Want the lowest price?
HyroFrom $10/mo, the lowest starting price here.
Visit (opens Hyro in a new tab)Want the best rated?
Maven AGIRated 4.3 out of 5 in our review, against 4.4 for Parloa.
Visit (opens Maven AGI in a new tab)
At a glance
Green means better than Parloa, red means worse. Prices are starting prices per month.
| Tool | Our rating | Starts at | Free plan | Best for | Compare |
|---|---|---|---|---|---|
 ParloaBaseline | 4.4 | Not listed | No | A German platform managing the full AI agent lifecycle, not just calls | |
| Cognigy | 4.5+0.1 | Not listed | No | A German platform built for existing enterprise contact centers | vs Parloa |
| Maven AGI | 4.3−0.1 | Not listed | No | Aspirational naming aside, a comprehensively compliance-certified support platform | vs Parloa |
| Hyro | 3.9−0.5 | $10/mo | No | Conversational AI tuned for healthcare, finance, and retail rather than general-purpose support | vs Parloa |
 PolyAI | 4.3−0.1 | Not listed | No | A proprietary voice model trained on over a billion enterprise calls | vs Parloa |
 Guava | 4.1−0.3 | Not listed | No | A voice agent API built for regulated industries like healthcare, banking, and insurance. | vs Parloa |
 Kapture CX | 4.2−0.2 | Not listed | No | An Indian CX platform built for banking, insurance, and retail specifically | vs Parloa |
 LivePerson | 4.3−0.1 | Not listed | No | Simulates thousands of conversations to validate an agent before it goes live | vs Parloa |
 Gridspace | 4.0−0.4 | Not listed | No | Voice AI for regulated industries, built for calls that carry compliance consequences. | vs Parloa |
The alternatives in detail
In order of how closely each one matches Parloa.
Cognigy
4.5Not listed
vs Parloa+0.1
A German platform built for existing enterprise contact centers.
- Deep integration with existing contact center telephony
- Voice and chat support in one platform
- Low-code flow builder alongside newer generative AI
Integrates into existing contact center infrastructure rather than replacing it
No free tier or transparent self-serve pricing
Maven AGI
4.3Not listed
vs Parloa−0.1
Aspirational naming aside, a comprehensively compliance-certified support platform.
- Single AI agent consistent across voice, chat, email, and internal tools
- Knowledge Graph with automated accuracy quality checks
- Broad compliance certification set (SOC 2, ISO 27001, HIPAA, PCI-DSS, GDPR)
Unusually broad set of security and compliance certifications
No free tier or transparent self-serve pricing
Hyro
3.9$10/mo
vs Parloa−0.5
Conversational AI tuned for healthcare, finance, and retail rather than general-purpose support.
- Conversational AI purpose-tuned for healthcare, finance, and retail industries
- Patient-facing scheduling and benefits conversation handling for healthcare systems
- Compliance-aware design for regulated-industry conversational interactions
Healthcare-specific compliance awareness addresses a real gap in general support chatbots
Narrower industry focus makes it a less natural fit for general e-commerce or SaaS support
PolyAI
4.3Not listed
vs Parloa−0.1
A proprietary voice model trained on over a billion enterprise calls.
- Proprietary Raven model trained on 1 billion-plus enterprise conversations
- No-code Agent Builder and developer SDK on one runtime
- Wide industry coverage across healthcare, retail, hospitality, and more
Purpose-built voice model trained at genuine enterprise scale
No free tier or transparent self-serve pricing
Guava
4.1Not listed
vs Parloa−0.3
A voice agent API built for regulated industries like healthcare, banking, and insurance.
- Owns its full voice stack (ASR, TTS, and language models) instead of stitching third-party APIs
- Sub-1-second latency with a 99.9% uptime SLA for live call handling
- Built-in compliance engine with SOC 2 Type II, HITRUST i1, and PCI DSS Level 1 coverage
Full-stack voice ownership avoids latency and reliability issues of stacked third-party APIs
Recent rebrand from Gridspace to Guava may confuse buyers researching the older name
Kapture CX
4.2Not listed
vs Parloa−0.2
An Indian CX platform built for banking, insurance, and retail specifically.
- Vertical-specific focus on banking, insurance, and retail/QSR
- Compliance-aware workflows for regulated industries
- High-volume query handling for multi-location retail chains
Deep vertical specialization in specific regulated and high-volume industries
No free tier or transparent self-serve pricing
LivePerson
4.3Not listed
vs Parloa−0.1
Simulates thousands of conversations to validate an agent before it goes live.
- Syntrix simulates thousands of conversations to validate agents before deployment
- Revenue attribution tied directly to individual conversations
- Handles over a billion messages a month at enterprise scale
Pre-deployment simulation catches failure modes before real customers do
Pricing isn't published, requires a sales conversation
Gridspace
4.0Not listed
vs Parloa−0.4
Voice AI for regulated industries, built for calls that carry compliance consequences.
- Voice AI designed around regulated-industry compliance requirements
- Grounded in the organisation's approved systems rather than open generation
- Support for both automated calls and live agent assistance
Compliance-first design suits sectors general voice AI cannot serve
Pricing requires a sales conversation
FAQ
Questions people ask
Is Parloa free?
Parloa does not list a free plan. Check its pricing page for current plans.
What is the cheapest alternative to Parloa?
Among paid plans, Hyro has the lowest starting price (from $10/mo).
How did you pick these alternatives?
We match tools on what they do, their category and their price, using the details in our directory. Ratings come from our reviews and reader reviews.