Zeiko Support is an AI customer-support agent aimed squarely at small businesses rather than enterprise contact centres. One agent covers website chat and email intake, with human handoff when it cannot resolve something, plus support QA and outcome reporting so you can see what it actually closed rather than only how many conversations it touched. Higher tiers add Shopify storefront support and sales chat, and the company sells further packaged agents for SEO, social and operations. The structure is its weakness for evaluation: pricing is packaged rather than a simple per-seat rate, with Starter and Team prioritising support and custom deployable agents only from Business upward, so working out what you would actually pay takes reading. The company, Zeiko AI Technologies, is based in Miramichi, New Brunswick, and is young.
Key features
Website chat and email intake handled by one agent
Human handoff when the agent cannot resolve a conversation
Support QA and outcome reporting on agent conversations
Shopify storefront support and sales chat on higher tiers
Additional packaged agents for SEO, social and operations
Screenshots & demo
Pricing
Zeiko Support has a free plan, and paid plans start at $49/mo.
Pricing is provided as a guide. Check the official site for the latest plans.
Is Zeiko Support expensive?
Zeiko Support starts at $49, which is 44% above the Customer Support median of $34 a month across the 58 priced tools we list in that category.
The cheapest paid option in Customer Support starts at $0.99 and the most expensive at $4,167.
20% of Customer Support tools in the directory offer a free tier, and this is one of them.
Compared against every priced listing in Customer Support, recalculated as the catalogue changes. Method and the full market breakdown are in our AI tool pricing study.
Pros & cons
Pros
Human handoff is built in rather than an afterthought
Outcome reporting shows what the agent actually resolved
Packaged tiers suit small teams without an implementation budget
Cons
Package structure makes it hard to work out the entry cost
Custom deployable agents require the Business tier or above
Small Canadian vendor with a short operating history
AI agents that resolve customer support tickets across email, chat, voice and WhatsApp, with a free plan and credit-based pricing that scales by usage rather than seats.
AI customer support platform for ecommerce brands whose agents work around the clock across chat, voice, email and social, completing tasks like refunds, returns and address changes from 200+ pre-built actions.
